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Rank
41st
Out of 676

Hotel Chandler

Average Price: $348  
 
Hotel Class:
12 East 31st Street
New York City, 10016 View map  
3-Star Hotel Rank: 15 of 154
Average review rating: 4.05
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (79) , TripAdvisor (628) , YahooTravel (8)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Complain
Appears in 18 comments. 
The following words were used in comments with Complain:
better (2)   desk (5)   hot (2)   hotel (3)   location (2)   not (5)   problem (2)   room (12)   shower (2)   upgraded (2)   walking (2)    
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1. We had a problem with noisy neighbors very early in the morning, and after we called the front desk to complain they immediately took care of it.
"Great hotel " Read full review on TripAdvisor   2/5/2012 Vote      
2. I complained about this and all they offered was a day membership at a nearby gym for $25, shocking really.
"Disappointing " Read full review on TripAdvisor   10/16/2011 Vote      
3. 2nd and 3rd night - complained about the room and got upgraded to king deluxe room.
"Good hotel, if you got the right room! " Read full review on TripAdvisor   10/12/2010 Vote      
4. I complained three times to the front desk regarding the issue that the toilet wasn't working but to no avail - they did absolutely nothing to rectify the situation, not even apologised.
"Unprofessional Staff " Read full review on TripAdvisor   7/20/2010 Vote      
5. Grat location and you can walk to all the major attractions (that's froma coulple in their 50's) People have complained about the size of the room, they were fine, why would you stay in your hotel room anyway.
"Great Value - a must stay " Read full review on TripAdvisor   5/20/2010 Vote      
6. On the third morning, we had to complain again, the Front desk staff advised that we couldn't move rooms because the hotel was fully booked, I have wasted nearly an hour now, waiting for a hot shower.
"I have never stayed in a hotel where there hasn't been enough hot water " Read full review on TripAdvisor   5/1/2010 Vote      
7. On the first morning, we complained at the front desk that we had had freezing cold showers on our way out for the day and was told that an engineer would be sent to our room to address the problem.
"I have never stayed in a hotel where there hasn't been enough hot water " Read full review on TripAdvisor   5/1/2010 Vote      
8. We had to complain 3 mornings in a row that there was no Hot water, and once that our room hadn't been made up.
"I have never stayed in a hotel where there hasn't been enough hot water " Read full review on TripAdvisor   5/1/2010 Vote      
9. Service was good, nothing to complain about.
"Would definitely stay there again. " Read full review on Expedia   3/24/2010 Vote      
10. NOTE: IF YOU COMPLAIN, THEY WILL PUT YOU IN A WORSE ROOM.
"Nice rooms; service and room service just okay " Read full review on TripAdvisor   2/2/2009 Vote      
   
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