The Lucerne Hotel, New York City, Rude

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Rank

43rd

Out of 676

The Lucerne Hotel	Average Price: $320 Check Rates

Hotel Class:

201 West 79th Street

New York City, 10024 View map

3-Star Hotel Rank: 16 of 154
Average review rating: 4.42

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (3) a bit small (8) annoy (3) avoid (9) awful (3) bad (12) bed bugs (4) big deal (2) broken (4) complain (8) complaint (8) cramped (7) difficult (5) dirty (3) disappoint (35) disturbing (2) downside (7) expensive (29) hard (12) hate (3) issue (12) lack (9) loud (11) mad (3) mold (2) negative (17) noise (61) noisy (28) outdated (2) overcharged (2) overpriced (4) penalty (2) poor (4) pricey (8) problem (34) rude (4) sadly (3) sick (2) slow (4) smell (6) sophisticated (2) stained (2) terrible (4) tiny (20) too small (3) unacceptable (2) uncomfortable (3) unfortunate (11) unfriendly (3) wrong (3)

Rude	Appears in 6 comments.

The following words were used in comments with Rude:
not (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff were rude and incompetent.

"Watch your bill " Read full review on TripAdvisor 5/19/2012 Vote

2. Abrupt staff (not quite rude) but fabulous food to either eat in or take out.

"Nice hotel, good location " Read full review on TripAdvisor 4/18/2010 Vote

3. The staff was amazing in every way, always smiling, not the rude treatment that I had experience in NYC on other trips.

"Wonderful Hotel In New York City " Read full review on TripAdvisor 1/1/2009 Vote

4. I came back from my honeymoon to their rudeness.

"Took my wedding guests` money and charged me also " Read full review on TripAdvisor 10/1/2007 Vote

5. Fortunately she was the only staff person I encountered who was rude.

"Great Neighborhood Experience " Read full review on TripAdvisor 10/20/2005 Vote

6. One member of the front desk was quite rude and ignorant, while the rest of the staff were delightful.

"Not Impressed " Read full review on TripAdvisor 5/17/2005 Vote