The Lucerne Hotel, New York City, Broken

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Rank

43rd

Out of 676

The Lucerne Hotel	Average Price: $320 Check Rates

Hotel Class:

201 West 79th Street

New York City, 10024 View map

3-Star Hotel Rank: 16 of 154
Average review rating: 4.42

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (49) , MyTravelGuide (3) , TripAdvisor (573) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (3) a bit small (8) annoy (3) avoid (9) awful (3) bad (12) bed bugs (4) big deal (2) broken (4) complain (8) complaint (8) cramped (7) difficult (5) dirty (3) disappoint (35) disturbing (2) downside (7) expensive (29) hard (12) hate (3) issue (12) lack (9) loud (11) mad (3) mold (2) negative (17) noise (61) noisy (28) outdated (2) overcharged (2) overpriced (4) penalty (2) poor (4) pricey (8) problem (34) rude (4) sadly (3) sick (2) slow (4) smell (6) sophisticated (2) stained (2) terrible (4) tiny (20) too small (3) unacceptable (2) uncomfortable (3) unfortunate (11) unfriendly (3) wrong (3)

Broken

Appears in 5 comments.

The following words were used in comments with Broken:
bed (5) lighting (2) not (2) room (2) sofa (3)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. One of two elevators was broken the morning we were leaving -- it took us 25 minutes to get down to the lobby with our bags.

"Nice, a few glitches.... " Read full review on TripAdvisor 2/23/2012 Vote

2. Housekeeping brought rollaway which was fine -- but we were surprised broken sofa bed was still in room.

"Nice, a few glitches.... " Read full review on TripAdvisor 2/23/2012 Vote

3. Sofa bed was broken, and this was an issue as we had both of our young adult kids with us and needed 3rd bed.

"Nice, a few glitches.... " Read full review on TripAdvisor 2/23/2012 Vote

4. Unfortunately when the sofa bed was opened we found that bed part was actually broken & could not be used.

"Disappointing " Read full review on TripAdvisor 10/19/2011 Vote

5. Slightly dated, chintzy decor may not appeal to everyone, but our rooms on the 8th floor were clean, light, spacious and well appointed (apart from one broken light fitting) and very quiet at night.

"Comfort, peace and great breakfasts! " Read full review on TripAdvisor 2/10/2005 Vote