Library Hotel New York, New York City, Rude

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Rank

16th

Out of 676

Library Hotel New York	Average Price: $382 Check Rates

Hotel Class:

299 Madison Avenue

New York City, 10017 View map

4-Star Hotel Rank: 5 of 106
Average review rating: 4.66

OpinionWell Value Index: 4

Traveler reviews analyzed: TripAdvisor (1037) , YahooTravel (6)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit small (12) annoy (8) avoid (9) awful (5) bad (19) barely (7) big deal (6) claustrophobic (8) complain (9) complaint (17) cramped (11) difficult (8) dirty (3) disappoint (63) downside (19) expensive (45) fussy (5) hard (45) hardly (4) hate (4) hectic (6) issue (33) lack (12) loud (27) misleading (3) mistake (6) negative (34) noise (109) noisy (42) overpriced (4) poor (5) pretentious (5) pretty small (4) pricey (19) problem (56) ridiculous (6) rock (6) rude (7) sad (8) sadly (7) slow (15) sophisticated (10) terrible (7) tiny (28) too small (6) uncomfortable (5) unfortunate (11) worn (7) worst (5) wrong (20)

Rude	Appears in 7 comments.

The following words were used in comments with Rude:
hotel (2) staff (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff not particularly friendly or helpful and downright rude on one occasion.

"Disappointed " Read full review on TripAdvisor 1/23/2012 Vote

2. When we went up, we were told (very rudely) by the bartender that the rooftop bar was closed for a private party.

"Wish we had known that the rooftop bar was closed! " Read full review on TripAdvisor 6/20/2011 Vote

3. Other than the rudeness of the one desk staff I would say our experience at the Library hotel was excellent.

"snooty but savvy " Read full review on TripAdvisor 1/1/2009 Vote

4. The staff that we initially dealt with in trying to correct this was extremely rude and told us 'it was ridiculous for you to assume using the phone was free' and that 'at this hotel, we don't NEED you to stay here, we get enough business as it is.

"snooty but savvy " Read full review on TripAdvisor 1/1/2009 Vote

5. The biggest let down for us was, I hate to say, the overall standard of service offered by a few of the main reception staff, who could be haughty and even rude when approached for information and advice.

"Great Hotel shame about some of the staff " Read full review on TripAdvisor 8/15/2008 Vote

6. Whomever said that New Yorkers were rude is dead wrong.

"Library was great - staff was AMAZING!!!!!!! " Read full review on TripAdvisor 6/16/2008 Vote

7. Untrained, rude, barely speaking english for some of them.

"Terrible staff, saved only just by fabulous library " Read full review on TripAdvisor 9/17/2007 Vote