The Back Bay Hotel, Boston, Slow

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (6) a bit small (14) annoy (8) avoid (9) awful (6) awkward (5) bad (18) big deal (6) chipped (7) complain (13) complaint (26) cramped (7) dated (4) difficult (8) dirty (6) disappoint (73) disgust (4) disturbing (6) downside (9) expensive (68) frustrated (6) hard (25) hassle (5) horrible (4) inconvenient (7) incorrect (6) issue (41) lack (14) loud (23) mad (4) negative (22) noise (69) noisy (31) overpriced (16) poor (21) pretty small (4) pricey (36) problem (69) ridiculous (5) rude (8) shock (5) slow (15) smell (16) tacky (4) terrible (8) tiny (10) uncomfortable (7) unfortunate (21) would have liked (5) wrong (19)

Slow	Appears in 15 comments.

The following words were used in comments with Slow:
accommodating (2) bar (6) cafe (2) drink (2) food (3) free (2) friendly (2) good (2) helpful (2) hotel (5) incredible (2) internet (3) not (4) room (3) service (7) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. At one point, the service was so slow, some of our party ended up going directly to the bar to order.

"Great location! " Read full review on TripAdvisor 5/17/2012 Vote

2. slowly through the weekend the carpet dried.

"Wish it was perfect.... " Read full review on TripAdvisor 11/23/2011 Vote

3. Not so with the hotel's breakfast buffet the day prior, slow service and untrained wait staff - food ok.

"Friends/family Boston trip - the perfect spot! " Read full review on TripAdvisor 7/24/2011 Vote

4. Very slow at check out.

"Expected more " Read full review on TripAdvisor 7/24/2011 Vote

5. The bar service was slow there but it was a nice atmosphere.

"Go somewhere else for breakfast. " Read full review on TripAdvisor 7/23/2011 Vote

6. The only small note of imperfection was that room service was slow.

"Great location, great service " Read full review on TripAdvisor 4/23/2011 Vote

7. The high speed Internet was very slow for us.

"Upscale hotel, but lacking in 'normal' amenities " Read full review on TripAdvisor 3/23/2011 Vote

8. The wait staff at the bar were incredibly slow and not accommodating.

"Very Nice but Not Refined or the Best " Read full review on TripAdvisor 11/22/2010 Vote

9. The wait staff at the bar were incredibly slow and not accommodating.

"Very Nice but Not Refined or the Best " Read full review on TripAdvisor 11/22/2010 Vote

10. The internet was free but slow , the fitness room was hardly bigger than my room .

"Not worth the money and they humiliated me ! " Read full review on TripAdvisor 9/30/2010 Vote