The Back Bay Hotel, Boston, Disappoint

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (6) a bit small (14) annoy (8) avoid (9) awful (6) awkward (5) bad (18) big deal (6) chipped (7) complain (13) complaint (26) cramped (7) dated (4) difficult (8) dirty (6) disappoint (73) disgust (4) disturbing (6) downside (9) expensive (68) frustrated (6) hard (25) hassle (5) horrible (4) inconvenient (7) incorrect (6) issue (41) lack (14) loud (23) mad (4) negative (22) noise (69) noisy (31) overpriced (16) poor (21) pretty small (4) pricey (36) problem (69) ridiculous (5) rude (8) shock (5) slow (15) smell (16) tacky (4) terrible (8) tiny (10) uncomfortable (7) unfortunate (21) would have liked (5) wrong (19)

Disappoint

Appears in 77 comments.

The following words were used in comments with Disappoint:
bar (3) bed (3) breakfast (4) coffee (8) expectation (3) experience (4) facilities (3) good (3) hotel (35) night (5) not (39) price (4) recommend (3) reviews (12) room (21) service (7) staff (3) trip (7) useful (2) wear (2)

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1. and finally I had to handle my disappointed partner who was expecting a thank you message or something.

"It was going well until.... " Read full review on TripAdvisor 5/22/2012 Vote

2. the disappointing about the Back Bay experience was simply that my partner from England got in touch with the Back Bay Hotel to deliver me a birthday message with a surprise (a room service) for my birthday that I simply didn't get.

"It was going well until.... " Read full review on TripAdvisor 5/22/2012 Vote

3. I have wanted to stay in the hotel for years given its history and I was not disappointed.

"Awesome, beautiful, comfortable, fantastic customer service " Read full review on TripAdvisor 5/19/2012 Vote

4. (But then I've found Boston hotel breakfasts generally disappointing.

"Solid, not Great " Read full review on TripAdvisor 4/21/2012 Vote

5. - I knew this before-hand, but was still disappointed that there was no coffee maker in the room- The room was a bit smaller than expected, but was understandable considering we are in the city and we were in a regular queen-bed room.

"Great Location! " Read full review on TripAdvisor 2/21/2012 Vote

6. We choose the Back Bay Hotel from the reviews on tripadvisor, and we were not disappointed.

"Boston 4 day break " Read full review on TripAdvisor 2/14/2012 Vote

7. We needed a night out in the city, and the Back Bay Hotel didn't disappoint.

"Great weekend out. " Read full review on TripAdvisor 1/30/2012 Vote

8. We were assigned room 820 and when we walked in, I was a bit disappointed but just figured the rooms are smaller at this hotel especially it being a police station at one time.

"Great hotel but wish we had a larger room " Read full review on TripAdvisor 12/5/2011 Vote

9. I got to admit though, it was disappointing to see the water wall at the entrance not working at all during our weekend.

"Unique and Genuine Property in a Great Part of the City " Read full review on TripAdvisor 10/27/2011 Vote

10. After glancing the high rating and shelling out $400 a night for a last minute trip to Boston I was extremely disappointed with this hotel.

"Total letdown " Read full review on TripAdvisor 9/21/2011 Vote