The Back Bay Hotel, Boston, Complain

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (6) a bit small (14) annoy (8) avoid (9) awful (6) awkward (5) bad (18) big deal (6) chipped (7) complain (13) complaint (26) cramped (7) dated (4) difficult (8) dirty (6) disappoint (73) disgust (4) disturbing (6) downside (9) expensive (68) frustrated (6) hard (25) hassle (5) horrible (4) inconvenient (7) incorrect (6) issue (41) lack (14) loud (23) mad (4) negative (22) noise (69) noisy (31) overpriced (16) poor (21) pretty small (4) pricey (36) problem (69) ridiculous (5) rude (8) shock (5) slow (15) smell (16) tacky (4) terrible (8) tiny (10) uncomfortable (7) unfortunate (21) would have liked (5) wrong (19)

Complain

Appears in 14 comments.

The following words were used in comments with Complain:
desk (2) noise (2) not (2) room (2) thought (2)

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1. The only thing I could really complain about was the meal I had in the resturant which wasn't very nice although my husband said his was fine.

"Fantastic Hotel!! " Read full review on TripAdvisor 4/8/2012 Vote

2. Really didn't have much to complain about.

"Good location and nice accommodations " Read full review on TripAdvisor 4/2/2012 Vote

3. For those that complain of the noise, try a suburb.

"Unique and Genuine Property in a Great Part of the City " Read full review on TripAdvisor 10/27/2011 Vote

4. One final thought, for those who complain of noise.

"Unique and Genuine Property in a Great Part of the City " Read full review on TripAdvisor 10/27/2011 Vote

5. Not complaining, but if there was more than one person, it would have been very tight quarters.

"Great location, fun pub " Read full review on TripAdvisor 7/29/2011 Vote

6. My husband had had enough nonsense by now, and went to the front desk to complain.

"Poor Execution of Our Wedding, Including "Losing" Our Gifts " Read full review on TripAdvisor 2/15/2011 Vote

7. My husband had had enough nonsense by now, and went to the front desk to complain.

"Poor Execution of Our Wedding, Including "Losing" Our Gifts " Read full review on TripAdvisor 2/15/2011 Vote

8. I have not anything to complain about, maybe only about the price (I paid USD 225.

"Would call it a boutique style hotel " Read full review on TripAdvisor 7/26/2009 Vote

9. I was very comfortable in the bed, but my sister complained that it was too hard.

"Great stay at Back Bay Hotel " Read full review on TripAdvisor 7/22/2009 Vote

10. I thought that it was just a "bum" room but my colleague complained of the same thing the next day.

"Was expecting more and got less...sleep. " Read full review on TripAdvisor 5/3/2009 Vote