The Back Bay Hotel, Boston, Lack

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Rank

2nd

Out of 197

The Back Bay Hotel	Average Price: $327 Check Rates

Hotel Class:

350 Stuart St., Back Bay

Boston, 00000 View map

4-Star Hotel Rank: 2 of 38
Average review rating: 4.51

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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a bit pricey (6) a bit small (14) annoy (8) avoid (9) awful (6) awkward (5) bad (18) big deal (6) chipped (7) complain (13) complaint (26) cramped (7) dated (4) difficult (8) dirty (6) disappoint (73) disgust (4) disturbing (6) downside (9) expensive (68) frustrated (6) hard (25) hassle (5) horrible (4) inconvenient (7) incorrect (6) issue (41) lack (14) loud (23) mad (4) negative (22) noise (69) noisy (31) overpriced (16) poor (21) pretty small (4) pricey (36) problem (69) ridiculous (5) rude (8) shock (5) slow (15) smell (16) tacky (4) terrible (8) tiny (10) uncomfortable (7) unfortunate (21) would have liked (5) wrong (19)

Lack	Appears in 25 comments.

The following words were used in comments with Lack:
bathroom (2) coffee (5) facilities (4) helpful (2) hotel (8) lacking (25) nice (2) not (3) room (11) service (3) shock (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. If I had to have a criticism, I would say that the room service menu lacked variety and was pretty minimal.

"First Class Experience! " Read full review on TripAdvisor 5/20/2012 Vote

2. It also lacked a bathtub.

"Solid, not Great " Read full review on TripAdvisor 4/21/2012 Vote

3. The bathroom lacked any decor or warmth.

"Solid, not Great " Read full review on TripAdvisor 4/21/2012 Vote

4. The bell staff is really lacking.

"Good hotel but no wow factor " Read full review on TripAdvisor 4/4/2012 Vote

5. One drawback was lack of Tea making facility in room however complimentaryTea and Coffee in lobby every morning.

"Recommend " Read full review on TripAdvisor 3/22/2012 Vote

6. One plus point for me i suppose was that being Irish, the hotel did feel genuinely Iish- right down to the lack of facilities.

"Great staff, good location, pity about the facilities " Read full review on TripAdvisor 3/21/2012 Vote

7. However, compared to other 4 star hotels in the US, the facilities are a bit lacking.

"Great staff, good location, pity about the facilities " Read full review on TripAdvisor 3/21/2012 Vote

8. One other drawback to this hotel (through no fault of their own) is the lack of restaurants in the immediate area.

"Nice, but... " Read full review on TripAdvisor 8/8/2011 Vote

9. One thing that really bothered us was the lack of a coffeemaker in the room.

"Nice, but... " Read full review on TripAdvisor 8/8/2011 Vote

10. One teeny complaint, even on a higher floor and a corner room, we could not leave our drapes open because of complete lack of privacy.

"One minor, really, complaint " Read full review on TripAdvisor 6/16/2011 Vote