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Rank
2nd
Out of 197

The Back Bay Hotel

Average Price: $327  
 
Hotel Class:
350 Stuart St., Back Bay
Boston, 00000 View map  
4-Star Hotel Rank: 2 of 38
Average review rating: 4.51
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (25) , TripAdvisor (980)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Problem
Appears in 57 comments. 
The following words were used in comments with Problem:
bar (5)   condition (3)   deal (3)   desk (4)   floor (6)   helpful (4)   hotel (18)   never (3)   nice (5)   night (9)   noise (5)   not (12)   quickly (2)   reception (2)   room (20)   service (4)   sleep (8)   small (3)   smoke (3)   staff (4)    
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1. The problems cited range from the inability of our employees to access the wireless internet to the extremely loud air-conditioning.
"Noisy and a bit disorganized " Read full review on TripAdvisor   5/9/2012 Vote      
2. We ate in the bar and the food was nice but the room suffered from over air conditioning which is a not uncommon problem with many large hotels.
"Nice Hotel in good location " Read full review on TripAdvisor   4/22/2012 Vote      
3. Heather Coughlin,the concierge was particularly helpful and nothing was a problem for her.
"Good hotel large rooms " Read full review on TripAdvisor   4/6/2012 Vote      
4. Construction at this hotel was a problem.
"Great hotel but wish we had a larger room " Read full review on TripAdvisor   12/5/2011 Vote      
5. The only problem not a problem but the price of the Irish Breakfast at 20.
"Great Hotel " Read full review on TripAdvisor   10/23/2011 Vote      
6. I made a reservation at the Back Bay and when I arrived, the desk clerk apologized and told me that there had been a water problem and my room was not available.
"Great Hotel; Great Location; Attentive Staff " Read full review on TripAdvisor   10/6/2011 Vote      
7. My husband and I walked a one night back from Fanneuil Market without any problems around 11pm.
"Wonderful Hotel, Exceptionally Clean Room, and Very Friendly Staff " Read full review on TripAdvisor   9/6/2011 Vote      
8. Natalie explained that the 9th floor has some Wi Fi problems so she had us moved to another floor and all was fine after that.
"Great location, good choice " Read full review on TripAdvisor   7/30/2011 Vote      
9. We interacted with about 20 staff members from the restaurant, bar, front desk and doormen and not once was anything a problem.
"Loved the hotel and friendly staff " Read full review on TripAdvisor   7/17/2011 Vote      
10. The shower had mildew problems and the smell was bad.
"Not equal to the competition. " Read full review on TripAdvisor   5/5/2011 Vote      
   
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