Crowne Plaza Hotel South Beach - Z Ocean Hotel, Miami Beach, Problem

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Rank

30th

Out of 468

Crowne Plaza Hotel South Beach - Z Ocean Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1437 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 3 of 34
Average review rating: 4.26

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , Travelocity (1) , TripAdvisor (150)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (2) annoy (8) avoid (5) bad (10) barely (1) bed bugs (1) big deal (2) broke (1) broken (7) bugs (1) complain (10) complaint (10) difficult (2) dirty (14) disappoint (13) disturbing (5) downside (4) expensive (9) filthy (2) hard (14) hate (2) horrible (3) inconvenient (2) issue (21) lack (3) loud (6) mess (2) mistake (4) negative (9) noise (15) noisy (4) overpriced (4) poor (9) pricey (5) problem (34) reluctantly (1) ridiculous (1) robbery (1) rude (6) shabby (2) shame (4) shock (2) slow (2) sophisticated (1) terrible (4) unacceptable (2) unfortunate (13) worst (3) would have liked (2) wrong (6)

Problem

Appears in 31 comments.

The following words were used in comments with Problem:
broken (3) bug (2) charged (2) credit (2) great (4) hotel (10) liked (3) need (2) nice (2) night (4) not (11) room (9) sound (3) suite (3) toilets (4) tub (2) unusual (2) useful (2) water (3) well (2)

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1. She sorted out the problem.

"they almost got it right " Read full review on TripAdvisor 5/16/2010 Vote

2. Only problem is that the Pool and Spa tub were unusually cold with no one at hotel seeming to try to do anything about it.

"Great Hotel for couples, cold pool/hot tub " Read full review on TripAdvisor 5/9/2010 Vote

3. This normally wouldn't have been a problem but with the problem with flights being cancelled over europe.

"Lovely hotel with only one small problem " Read full review on TripAdvisor 4/22/2010 Vote

4. The room we were allocated had an unusual exterior walkway to get to it, which wouldn't have been a problem had there not been a torrential downpour overnight and all morning (the streets were literally under a foot of water).

"Great location - but we won't be back " Read full review on TripAdvisor 2/20/2010 Vote

5. I read a review that the jacuzzi didn't work, thats very unfortunate we had a similar incident but maintenance was very quick to fix the problem.

"Stayed here numerous times. " Read full review on TripAdvisor 1/28/2010 Vote

6. Second problem: More than two weeks after my stay someone used a fraudulent copy of my card to make purchases.

"CREDIT CARD FRAUD here " Read full review on TripAdvisor 12/27/2009 Vote

7. First problem: THREE days after the hotel charged my stay to my credit card, it posted another $13 charge to my card.

"CREDIT CARD FRAUD here " Read full review on TripAdvisor 12/27/2009 Vote

8. My concerns were these: the lifts caused all sorts of problems for my party and others guests you met (one being stuck for 20 minutes).

"OK but not great " Read full review on TripAdvisor 11/19/2009 Vote

9. This did not cause a problem as we were only there for 1 night.

"Safest place in Miami! " Read full review on TripAdvisor 10/22/2009 Vote

10. Only problem we had was that the outdoor sound system hook ups didnt work so couldnt play our music outside.

"Excellent Hotel! " Read full review on TripAdvisor 10/20/2009 Vote