Crowne Plaza Hotel South Beach - Z Ocean Hotel, Miami Beach, Poor

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Rank

30th

Out of 468

Crowne Plaza Hotel South Beach - Z Ocean Hotel	Average Daily Rate: NA Check Rates

Hotel Class:

1437 Collins Avenue

Miami Beach, 33139 View map

4-Star Hotel Rank: 3 of 34
Average review rating: 4.26

OpinionWell Value Index: NA

Traveler reviews analyzed: Expedia (13) , Travelocity (1) , TripAdvisor (150)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit high (2) annoy (8) avoid (5) bad (10) barely (1) bed bugs (1) big deal (2) broke (1) broken (7) bugs (1) complain (10) complaint (10) difficult (2) dirty (14) disappoint (13) disturbing (5) downside (4) expensive (9) filthy (2) hard (14) hate (2) horrible (3) inconvenient (2) issue (21) lack (3) loud (6) mess (2) mistake (4) negative (9) noise (15) noisy (4) overpriced (4) poor (9) pricey (5) problem (34) reluctantly (1) ridiculous (1) robbery (1) rude (6) shabby (2) shame (4) shock (2) slow (2) sophisticated (1) terrible (4) unacceptable (2) unfortunate (13) worst (3) would have liked (2) wrong (6)

Poor	Appears in 9 comments.

The following words were used in comments with Poor:
beach (2) club (2) hotel (4) perfect (2) room (2) service (4) terrible (2) view (2)

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1. 324) are smaller, have poor views, exterior access, and don't have as big balconies as the others.

"Great Hotel for couples, cold pool/hot tub " Read full review on TripAdvisor 5/9/2010 Vote

2. The poor experience of the beach club had nothing to do with the otherwise perfect stay at this hotel.

"Luxury combined with Location and Great Staff made this an amazing weekend stay. " Read full review on TripAdvisor 8/16/2009 Vote

3. As perfect as the hotel stay was, on two different days, we had very poor service at the 'beach club'.

"Luxury combined with Location and Great Staff made this an amazing weekend stay. " Read full review on TripAdvisor 8/16/2009 Vote

4. I am appalled at the extremely poor management at this hotel.

"This hotel LOST my sister's reservation on the night of her party!! " Read full review on TripAdvisor 3/21/2009 Vote

5. Both men did phone me to discuss poor customer service and billing problem.

"Does anyone care about customer service anymore " Read full review on TripAdvisor 11/4/2008 Vote

6. Terrible room condition upon arrival, poor housekeeping, and terrible room service.

"TERRIBLE EXPERIENCE, and service overall. NOT WORTH EXPENSE " Read full review on TripAdvisor 8/21/2008 Vote

7. poor internet connection.

"Good room, poor service " Read full review on TripAdvisor 7/5/2008 Vote

8. The service of the hotel was also very poor.

"Good room, poor service " Read full review on TripAdvisor 7/5/2008 Vote

9. The terras had a poor view and was unclean.

"Good room, poor service " Read full review on TripAdvisor 7/5/2008 Vote