OHANA East, Honolulu, Rude

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Rank

33rd

Out of 165

OHANA East	Average Price: $126 Check Rates

Hotel Class:

150 Kaiulani Avenue

Honolulu, 96815 View map

3-Star Hotel Rank: 5 of 20
Average review rating: 3.93

OpinionWell Value Index: 4

Traveler reviews analyzed: Expedia (38) , MyTravelGuide (122) , Travelocity (20) , TripAdvisor (415) , YahooTravel (25)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit small (3) annoy (4) awful (6) bad (26) bit dated (7) bug (3) complain (21) complaint (12) cramped (3) dated (11) difficult (7) dirty (10) disappoint (19) disgust (4) downside (6) expensive (23) filthy (4) frustrated (4) gross (4) hard (23) hardly (6) hassle (4) horrible (5) inconvenient (4) issue (23) lack (6) loud (15) mistake (7) mold (3) negative (10) noise (49) noisy (16) odor (4) outdated (4) overpriced (3) poor (6) pretty small (3) pricey (4) problem (56) rude (19) shock (4) slow (10) smell (30) terrible (3) tiny (17) uncomfortable (6) unfortunate (4) worn (4) worst (6) wrong (5)

Rude	Appears in 24 comments.

The following words were used in comments with Rude:
bathroom (2) bed (2) better (2) clerk (4) desk (8) employee (2) friendly (3) good (2) hard (3) helpful (3) hotel (5) impressed (2) negative (2) never (3) not (2) reception (4) room (6) service (2) shower (5) staff (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Front desk man was rude and not helpful at all:(Room was so dingy and dirty.

"I'd pass on this place if I were you " Read full review on TripAdvisor 5/22/2012 Vote

2. Some were just rude.

"Location!!! " Read full review on TripAdvisor 1/15/2012 Vote

3. Gave us a hard time, very rude and passive aggressive.

"OK Hotel, terrible customer service at front desk. " Read full review on TripAdvisor 9/27/2011 Vote

4. The women at the front desk were abrupt and rude and did not provide any information about the hotel or it's amentities upon check-in.

"You get what you pay for! " Read full review on TripAdvisor 8/25/2011 Vote

5. The fax was confirmed received but when our son went to check in he was told by a very rude and discourteous front desk clerk that the fax was never received, he couldn't check in, and the credit card would be charged for the room night they lost.

"Customer Service a Thing of the Past " Read full review on TripAdvisor 5/31/2011 Vote

6. rude front desk people.

"No Customer Service " Read full review on TripAdvisor 5/26/2011 Vote

7. The Ohana employee I spoke to was rather abrupt (rude.

"Great location, service could improve for priceline customers " Read full review on TripAdvisor 3/12/2011 Vote

8. Marie was very curt and rude when we asked for towels for the beach.

"I have always loved the Ohana East, but was a bit disappointed this time " Read full review on TripAdvisor 2/27/2011 Vote

9. the staff was rude, and seemed like they really didn't want to help you.

"Horrible staff, and run down hotel " Read full review on TripAdvisor 12/13/2010 Vote

10. I think the extraordinarily rude woman at the hotel reception desk actually chuckled a bit when she saw the shock on my face at the thought of paying 54 dollars to park for three days at the hotel where I was an actual guest.

"Breakfast included? Okkaayy... And the parking isn't free. " Read full review on TripAdvisor 12/9/2010 Vote