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Rank
5th
Out of 287

Hyatt Regency Austin

Average Price: $220  
 
Hotel Class:
208 BARTON SPGS Road
Austin, 78704 View map  
4-Star Hotel Rank: 2 of 23
Average review rating: 3.99
OpinionWell Value Index: 4
Traveler reviews analyzed: Expedia (40) , MyTravelGuide (1179) , Travelocity (6) , TripAdvisor (314) , YahooTravel (19)
SAFE TO BOOK ? (1/5 issues found)
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Complaint
Appears in 58 comments. 
The following words were used in comments with Complaint:
busy (3)   charged (4)   cold (2)   complaints (59)   food (2)   high (3)   hotel (18)   internet (2)   nice (3)   night (4)   noise (7)   not (9)   park (3)   pretty (2)   price (2)   rating (2)   room (14)   service (4)   staff (2)   wifi (2)    
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1. My only complaints are that (1) the room didn't have a microwave or minibar; (2) when there is a function in the lobby, the noise travels up the atrium (although you hear noise in room bathroom, you don't hear it in bed luckily (but don't know how it is for lower floors)) and (3) the distance to the 6th Street and shopping action.
"Decent Hotel; Standard Hyatt Quality; Nothing Extraordinary Except the Sushi " Read full review on TripAdvisor   4/23/2012 Vote      
2. The only real complaint is that they charge for internet service in the business room.
"Nice hotel, good lobby bar. " Read full review on TripAdvisor   12/20/2011 Vote      
3. My second complaint would be the checkout kiosks that Hyatt has been putting into their properties.
"Great home away from home for a week " Read full review on TripAdvisor   10/2/2010 Vote      
4. My only two complaints would be the same complaint for all hotel chains in the US.
"Great home away from home for a week " Read full review on TripAdvisor   10/2/2010 Vote      
5. I did send a complaint letter via their website I think.
"Poor Customer Service " Read full review on TripAdvisor   5/3/2010 Vote      
6. So really, my only complaint was the lack of customer service.
"Poor Customer Service " Read full review on TripAdvisor   5/3/2010 Vote      
7. Only complaint about the rooms was that they should have replaced the tubs.
"Excellent views, breakfast " Read full review on TripAdvisor   10/9/2009 Vote      
8. After writing a letter of complaint to the General Manager, we received multiple apologies and an offer to stay at the hotel again with an upgrade to an Executive Suite.
"Nice Enough To Stay Again In A Pinch " Read full review on TripAdvisor   10/1/2009 Vote      
9. The only complaint was the temperature inside; not just at the hotel but everywhere we went-around 66 degrees.
Read full review on MyTravelGuide   9/18/2009 Vote      
10. Many complaints about A/C temp being way too cold - and it was.
Read full review on MyTravelGuide   9/18/2009 Vote      
   
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