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Rank
15th
Out of 415

Doubletree Hotel Chicago Neopolitan Hotel

Average Price: $291  
 
Hotel Class:
201 North State Street
Chicago, 60601 View map  
4-Star Hotel Rank: 5 of 39
Average review rating: 4.61
OpinionWell Value Index: 7
Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 11 comments. 
The following words were used in comments with Rude:
bill (2)   employee (2)   extremely (3)   hotel (2)   not (3)   phone (2)   room (2)   service (2)   terrible (2)    
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1. The customer service employees with Hilton were rude and were not accommodating at all.
"RIP-OFF! " Read full review on TripAdvisor   2/1/2012 Vote      
2. Every one at the front desk was rude except for one lovely guy that gave us terrific recommendations.
"OVERRATED " Read full review on TripAdvisor   10/12/2011 Vote      
3. My boyfriend and I continued packing and the alarm went off again, this time for about 15 solid minutes (its loud and extremely annoying to say the least) I received a second call from the front and here is my issue, the girl was extremely rude to me on the phone.
"Not bad but not great " Read full review on TripAdvisor   9/8/2011 Vote      
4. First off concierge was terrible, the girl we dealt with was extremely rude not only to us but to people around us as well.
"Not bad but not great " Read full review on TripAdvisor   9/8/2011 Vote      
5. The waitress couldn't have been less interested, bordering on rude, until we wanted to put the bill on our room, which she then had to bring a separate bill for.
"Trendy, chic hotel in the theatre district " Read full review on TripAdvisor   7/7/2011 Vote      
6. The Restaurants however, have terrible, rude servers.
"honeymooners " Read full review on TripAdvisor   6/18/2011 Vote      
7. This to me was very unprofessional and plain rude.
"Good location, questionable service " Read full review on TripAdvisor   1/31/2011 Vote      
8. Then 15 mins later, we got a phone call from a rather rude male employee telling us to keep it down and that if necessary, they would come and kick us out of our room in the middle of the night.
"Good location, questionable service " Read full review on TripAdvisor   1/31/2011 Vote      
9. I have found through my travels most of the time staff at hotels are pretty good but there is usually one person I deal with per trip who is rude, lazy, etc.
"Unbelievable! " Read full review on TripAdvisor   3/10/2010 Vote      
10. I never really think too much about service at a hotel -- as long as it's competent and not overtly rude.
"Great rooms, location, and really outstanding service " Read full review on TripAdvisor   12/27/2009 Vote      
   
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