Doubletree Hotel Chicago Neopolitan Hotel, Chicago, Complaint

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Rank

15th

Out of 415

Doubletree Hotel Chicago Neopolitan Hotel	Average Price: $291 Check Rates

Hotel Class:

201 North State Street

Chicago, 60601 View map

4-Star Hotel Rank: 5 of 39
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) annoy (19) annoyance (3) avoid (18) awful (8) bad (33) barely (4) big deal (6) broken (4) chipped (12) complain (9) complaint (16) cramped (6) difficult (6) dirty (5) disappoint (24) disturbing (9) downside (6) expensive (26) hard (20) hassle (4) inconvenient (3) incorrect (4) issue (52) lack (12) loud (31) mediocre (4) negative (18) noise (59) noisy (16) overpriced (8) poor (7) pretentious (5) pricey (17) problem (35) ridiculous (8) rock (7) rude (11) slow (14) smell (9) sophisticated (3) terrible (7) tiny (5) too small (3) ugly (3) uncomfortable (5) unfortunate (16) weird (4) worst (5) wrong (13)

Complaint

Appears in 23 comments.

The following words were used in comments with Complaint:
$ (3) bathroom (5) bed (2) checkout (2) coffee (2) cold (2) complaints (23) cost (2) hotel (2) internet (2) least (2) night (2) noise (2) not (4) reviews (2) room (4) sink (3) sleeper (2) useful (2) wifi (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. My main complaint is their ridiculous WIFI policy.

"Great Location but Ridiculous WIFI Policy " Read full review on TripAdvisor 5/5/2012 Vote

2. My one little complaint about the room is that the bathroom door is a bit 'off'.

"Perfect choice for a one-nighter! " Read full review on TripAdvisor 3/27/2012 Vote

3. Only complaint I had there was there were two pairs of slippers and just one bathrobe in my robe.

"Great hotel. Good breakfast and upgrade " Read full review on TripAdvisor 2/1/2012 Vote

4. I have zero complaints and will definitely return whether back in Chicago for business or pleasure.

"theWit Hotel was awesome!! " Read full review on TripAdvisor 12/9/2011 Vote

5. My only complaint is that there was no coffee maker in the room.

"Great location & rate " Read full review on TripAdvisor 12/7/2011 Vote

6. Although I have no complaints about the service, I have no accolades either.

"Torn between 3 and 4 stars " Read full review on TripAdvisor 12/3/2011 Vote

7. My only complaint is with the design of the bathroom doors, which as far as I can tell do not lock? The door is also on a slider, which is a nice concept.

"Memorable Thanksgiving Stay " Read full review on TripAdvisor 11/29/2011 Vote

8. I think the only minor complaint from my trip was the high cost of the wifi: $20 per day.

"Very pleased " Read full review on TripAdvisor 9/12/2011 Vote

9. We were on the 25th floor and my husband's a really light sleeper, we didn't have any complaints.

"nice hotel " Read full review on TripAdvisor 9/9/2011 Vote

10. One minor complaint was that Internet access was not free, and prices ranged from $10 to $20 per day depending on bandwidth used.

"Lively, for Better or Worse " Read full review on TripAdvisor 8/29/2011 Vote