Doubletree Hotel Chicago Neopolitan Hotel, Chicago, Complain

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Rank

15th

Out of 415

Doubletree Hotel Chicago Neopolitan Hotel	Average Price: $291 Check Rates

Hotel Class:

201 North State Street

Chicago, 60601 View map

4-Star Hotel Rank: 5 of 39
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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a bit pricey (4) annoy (19) annoyance (3) avoid (18) awful (8) bad (33) barely (4) big deal (6) broken (4) chipped (12) complain (9) complaint (16) cramped (6) difficult (6) dirty (5) disappoint (24) disturbing (9) downside (6) expensive (26) hard (20) hassle (4) inconvenient (3) incorrect (4) issue (52) lack (12) loud (31) mediocre (4) negative (18) noise (59) noisy (16) overpriced (8) poor (7) pretentious (5) pricey (17) problem (35) ridiculous (8) rock (7) rude (11) slow (14) smell (9) sophisticated (3) terrible (7) tiny (5) too small (3) ugly (3) uncomfortable (5) unfortunate (16) weird (4) worst (5) wrong (13)

Complain

Appears in 9 comments.

The following words were used in comments with Complain:
floor (2) free (2) hotel (2) internet (2) reviews (2) staff (2) view (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I know some have complained about the charges for internet, but internet is free on the second floor where there were an abundance of chairs and tables for our use.

"THEE Best Hotel I have stayed at! " Read full review on TripAdvisor 5/23/2012 Vote

2. Nothing to complain about at all.

"Great place to say. Not sure about value though. " Read full review on TripAdvisor 3/13/2012 Vote

3. Overall, I wanted to love this hotel, but didn't because of the staff (and i NEVER have complained about the staff in any of my other reviews).

"Nice bathroom, worn room and inconsistent (and unprofessional) staff " Read full review on TripAdvisor 12/25/2011 Vote

4. One of the managers told me to 'think positive, it will be ok' when I complained that my key didn't work in the elevator, leaving me floating from one floor to another.

"OVERRATED " Read full review on TripAdvisor 10/12/2011 Vote

5. Some have complained about the sink being too shallow, but it would only be an issue if you had to clean it every day.

""W" lite " Read full review on TripAdvisor 9/29/2011 Vote

6. I'd read where some people complained of room noise from the Roof.

"nice hotel " Read full review on TripAdvisor 9/9/2011 Vote

7. One reviewer complained about the views, but our river view -- which we reserved specifically for -- was absolutely wonderful.

"Great rooms, location, and really outstanding service " Read full review on TripAdvisor 12/27/2009 Vote

8. He could have at least comped something??? I'm not one to complain or try to get free food but this was awful service.

"Will never go back! " Read full review on TripAdvisor 8/19/2009 Vote

9. We simply couldn't find anything to complain about at this hotel.

"Loved, Loved, Loved The Wit! " Read full review on TripAdvisor 6/22/2009 Vote