Doubletree Hotel Chicago Neopolitan Hotel, Chicago, Poor

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Rank

15th

Out of 415

Doubletree Hotel Chicago Neopolitan Hotel	Average Price: $291 Check Rates

Hotel Class:

201 North State Street

Chicago, 60601 View map

4-Star Hotel Rank: 5 of 39
Average review rating: 4.61

OpinionWell Value Index: 7

Traveler reviews analyzed: Expedia (23) , Travelocity (6) , TripAdvisor (391) , YahooTravel (1)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (4) annoy (19) annoyance (3) avoid (18) awful (8) bad (33) barely (4) big deal (6) broken (4) chipped (12) complain (9) complaint (16) cramped (6) difficult (6) dirty (5) disappoint (24) disturbing (9) downside (6) expensive (26) hard (20) hassle (4) inconvenient (3) incorrect (4) issue (52) lack (12) loud (31) mediocre (4) negative (18) noise (59) noisy (16) overpriced (8) poor (7) pretentious (5) pricey (17) problem (35) ridiculous (8) rock (7) rude (11) slow (14) smell (9) sophisticated (3) terrible (7) tiny (5) too small (3) ugly (3) uncomfortable (5) unfortunate (16) weird (4) worst (5) wrong (13)

Poor	Appears in 7 comments.

The following words were used in comments with Poor:
bathroom (2) customer (2) design (2) service (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their version of knock on the door routine is very poor as they practically walked into our room not once but twice, unanswered.

"Trendy place, friendly staff, but they miss too many marks when it comes to attentive service. " Read full review on TripAdvisor 11/14/2011 Vote

2. The second time however the service was poor with the waitress bringing out our main courses 5 mins after bringing out our starters and trying to cram them on the table, and forgot to pick up our drinks order from the bar so we had to fetch them ourselves.

"Great location and rooms, a few faults though " Read full review on TripAdvisor 10/13/2011 Vote

3. My wife, son and I felt like we starred in a parody of poor customer service.

"SNL Parody? " Read full review on TripAdvisor 9/22/2011 Vote

4. Personally, poor customer service leaves a negative memory, and when I am spending $300 a night, am I wrong to expect it?.

"Sadly Disappointed " Read full review on TripAdvisor 9/18/2011 Vote

5. It has been a long time since I experienced such poor and unprofessional service as I just did at the Wit.

"Incredibly Poor Service " Read full review on TripAdvisor 9/4/2011 Vote

6. The basin in the bathroom sucks (poor design by Kohler), but I don't really think this is a deal breaker.

"Fabulous Stay " Read full review on TripAdvisor 12/31/2010 Vote

7. The decor is very sleak and elegant, although the bathroom's 1' deep large square sink with little counter space were a poor choice by theWit's designer, very unfuntional.

"Lovely Decor " Read full review on TripAdvisor 3/5/2010 Vote