Marriott Waikiki Beach Resort and Spa, Honolulu, Unfriendly

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Rank

7th

Out of 165

Marriott Waikiki Beach Resort and Spa	Average Price: $238 Check Rates

Hotel Class:

2552 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 2 of 17
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (91) , MyTravelGuide (224) , Travelocity (41) , TripAdvisor (994) , YahooTravel (70)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Unfriendly

Appears in 7 comments.

The following words were used in comments with Unfriendly:
beach (2) desk (2) hotel (2) staff (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. This place seems to have a lot of unfriendly staff, but I hear working two jobs to live on this beautiful island makes many grumpy.

"Why do I keep staying here when it is so imperfect? " Read full review on TripAdvisor 7/31/2011 Vote

2. Staff on the whole were pretty unfriendly (with exception of valet/parking crew who were first class).

"Definately Not Recommended " Read full review on TripAdvisor 1/10/2011 Vote

3. The front desk staff was curt and unfriendly, and the hotel is packed with people, loud, and not evening the beach - you can't even get chairs or towels from the Marriott at the beach.

"I am surprised this hotel has such good... " Read full review on TripAdvisor 8/22/2010 Vote

4. The bell captain (a female) set a new low for how unfriendly hotel personnel can be.

"Mixed Bag " Read full review on TripAdvisor 1/17/2010 Vote

5. Shopping staff were a bit unhelpful and unfriendly (I guess there are a enough bad apples out there that shopkeeps shudder at the site of a four year old.

"Very Good Location; Great Value; Nice Hotel " Read full review on TripAdvisor 7/18/2009 Vote

6. I could go on an on about the poor service at the pool-side bar, the non-helpful concierge, the slow and unfriendly check-in personel but I don't have the time.

"Recommendation: Look Elsewhere for Special Occasions " Read full review on TripAdvisor 6/11/2008 Vote

7. The bell desk staff was noticeably unfriendly when I had to store my bag and when I went to retrieve it.

"Definitely a disappointment " Read full review on TripAdvisor 1/3/2008 Vote