Marriott Waikiki Beach Resort and Spa, Honolulu, Complain

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Rank

7th

Out of 165

Marriott Waikiki Beach Resort and Spa	Average Price: $238 Check Rates

Hotel Class:

2552 KALAKAUA Avenue

Honolulu, 96815 View map

4-Star Hotel Rank: 2 of 17
Average review rating: 4.09

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (91) , MyTravelGuide (224) , Travelocity (41) , TripAdvisor (994) , YahooTravel (70)

SAFE TO BOOK ? (3/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	There are recent comments about Construction, Renovation.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	Recent comments complained about parking fees.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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a bit pricey (10) a bit small (13) annoy (23) avoid (33) awful (10) bad (71) barely (10) big deal (17) bit dated (8) complain (36) complaint (29) cramped (9) dated (24) difficult (12) dirty (17) disappoint (79) disturbing (11) downside (15) expensive (122) hard (30) horrible (15) inconvenient (8) issue (55) lack (14) loud (60) negative (35) noise (140) noisy (59) outdated (15) outrageous (13) overpriced (24) poor (26) poorly (7) pricey (39) problem (95) ridiculous (11) rude (22) sad (7) shock (7) sick (13) slow (18) smell (11) terrible (20) tiny (21) ugly (7) unfortunate (25) unfriendly (7) worn (16) worst (18) wrong (22)

Complain

Appears in 52 comments.

The following words were used in comments with Complain:
busy (2) charged (2) clean (2) complaints (2) desk (4) floor (4) hotel (10) much (3) noise (5) not (7) ocean (7) price (4) reviews (5) room (17) service (3) staff (3) street (3) trip (3) view (8) wall (4)

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1. I complain to you simply because the office is on your property.

"Paradise Business Trip " Read full review on TripAdvisor 5/20/2012 Vote

2. We started on the fourth floor with room facing the parking lot until my husband called and complained.

"Not Impressed " Read full review on TripAdvisor 3/9/2012 Vote

3. Another poster complained about beach being under construction, but it's really no big deal.

"A huge hotel complex in a nice location. Too bad about the aging rooms. " Read full review on TripAdvisor 2/24/2012 Vote

4. I returned to the Spa to complain about the service and was advised by the Manager there would be no refund.

"Honolulu short stay " Read full review on TripAdvisor 2/22/2012 Vote

5. It was quite good -- certainly nothing to complain about.

"Great location, solid value, excellent choice for Waikiki " Read full review on TripAdvisor 1/23/2012 Vote

6. - Clean room- Bathroom spacious with a handheld shower nozzle, but I think we may have had a handicapped room because other reviewers had complained of a very small bathroom.

"Enjoyable stay " Read full review on TripAdvisor 1/19/2012 Vote

7. ), the front desk got us a room and found us the best price, so can't complain about that.

"Ehh " Read full review on TripAdvisor 12/5/2011 Vote

8. Since she didn't walk with me the first time (thank God; she would have been complaining), it was a must do thing for her while on the island.

"This place is awesome!!! The location, the staff, the atmosphere.... " Read full review on TripAdvisor 11/11/2011 Vote

9. When I complained, the indifferent response was just use your cell phone ( no coverage and I had to make business calls).

"Horrible service with poor attitude and very high charges " Read full review on TripAdvisor 8/25/2011 Vote

10. When we ate at the restaurant we noticed a bill on my credit card that don't match but they were able to fix it when we complained about it.

"Good Hotel with some issues " Read full review on TripAdvisor 8/2/2011 Vote