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OpinionWell
Rank
7th
Out of 165

Marriott Waikiki Beach Resort and Spa

Average Price: $238  
 
Hotel Class:
2552 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 2 of 17
Average review rating: 4.09
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (91) , MyTravelGuide (224) , Travelocity (41) , TripAdvisor (994) , YahooTravel (70)
SAFE TO BOOK ? (3/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 27 comments. 
The following words were used in comments with Rude:
area (2)   arrival (2)   bar (2)   concierge (5)   desk (7)   employee (2)   exceptional (2)   floor (2)   friendly (2)   helpful (2)   hotel (4)   liked (2)   lobby (2)   maid (2)   need (2)   not (9)   pool (2)   staff (13)    
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1. If anyone is staying at this wonderful hotel DON'T BOTHER renting from HERTZ just head to the Concierge and they will politley set up whatever you need while in Honolulu and avoid dealing with that rude agent at HERTZ.
"Paradise Business Trip " Read full review on TripAdvisor   5/20/2012 Vote      
2. We also made the mistake of trying to book an excursion at the tour lobby and was rudely told the desk was for Japanese tourists only.
"Waikiki Beach Vacation " Read full review on TripAdvisor   4/28/2012 Vote      
3. The front desk and concierge staff were not helpful, somewhat rude, and not knowledgeable.
"Location only redeeming factor " Read full review on TripAdvisor   3/18/2012 Vote      
4. This time I spoke with a woman who was equally as rude.
"Had a nice stay, but the rude front desk staff wrecked it for me " Read full review on TripAdvisor   3/13/2012 Vote      
5. Both pool areas were clean and sanitary at all times, and employees kept it that way when some rude guests would leave their trash on tables or the floor and walk away.
"Waikiki Beach Holiday " Read full review on TripAdvisor   2/24/2012 Vote      
6. The Manager was rude and the consultant clearly did not know what she was doing.
"Honolulu short stay " Read full review on TripAdvisor   2/22/2012 Vote      
7. As far as staff, some of the maids are very rude, evil actually.
"Overpriced " Read full review on TripAdvisor   1/31/2012 Vote      
8. The things I do not like about this hotel is some of the staff is not very friendly at check in after a very long flight we were greeted with a unhappy/ rude employee.
"Comfortable beds and room " Read full review on TripAdvisor   9/2/2011 Vote      
9. The bar in the lobby was good, but the check-in staff was rude and a bit cranky.
"Wouldn't stay there again, but it wasn't horrible. " Read full review on TripAdvisor   7/28/2011 Vote      
10. I cannot believe how rude this woman was to us.
"This hotel is not gay friendly, and not afraid to show it " Read full review on TripAdvisor   6/22/2011 Vote      
   
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