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OpinionWell
Rank
14th
Out of 165

Hyatt Regency Waikiki Beach Resort and Spa

Average Price: $291  
 
Hotel Class:
2424 KALAKAUA Avenue
Honolulu, 96815 View map  
4-Star Hotel Rank: 5 of 17
Average review rating: 4.12
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (117) , MyTravelGuide (472) , Travelocity (40) , TripAdvisor (771) , YahooTravel (36)
SAFE TO BOOK ? (2/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Rude
Appears in 27 comments. 
The following words were used in comments with Rude:
arrival (4)   clean (2)   concierge (3)   desk (6)   disturbing (3)   extremely (2)   floor (2)   great (3)   hotel (2)   kid (2)   nice (4)   noise (3)   not (4)   overpriced (2)   personable (2)   pictures (2)   pool (2)   room (5)   staff (11)   tourist (3)    
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1. The guy was rude and unsympathetic.
"Terrible " Read full review on TripAdvisor   3/24/2012 Vote      
2. One of the days we were there our room key didn't work and when I went down to the lobby to get a new one the front desk staff person was very rude.
"Great location... average hotel. " Read full review on TripAdvisor   3/11/2012 Vote      
3. The front desk mgr mike and asian associates were nice, the white guys are all very rude.
"Not a resort, rude service, average room, low value " Read full review on TripAdvisor   10/23/2011 Vote      
4. Very annoying and rude.
"Never Again " Read full review on TripAdvisor   8/22/2011 Vote      
5. I work as a front office receptionist as well and I just think this is just so rude.
"Ok hotel but below my expectation for Hyatt " Read full review on TripAdvisor   5/11/2011 Vote      
6. I had never had a hotel staff hanging up on me and it was just so rude.
"Ok hotel but below my expectation for Hyatt " Read full review on TripAdvisor   5/11/2011 Vote      
7. Plus, I was rude to the front desk and she still was nice and made sure I got a good room with a nice view.
"Service with a smile " Read full review on TripAdvisor   4/24/2011 Vote      
8. PROSThe hotel was beautiful and had great surroundingsHotel staff was great (except one girl who took at least 10minutes to serve me while she was on the computer + rude when serving)Yummy breakfest at the grill (overpriced though) the omelette chef was a delight4 Resturants within the hotelGreat cleaning staffTour desk was very helpful and confirmed everything24 hour reception really helpedCONSDont expect any sleep, sure the location is great but its not outside noise that was disturbing it was the elevator that was constantly movingOnly ONE elevatorRooms were overpriced.
"Great location! but constantly Noisy " Read full review on TripAdvisor   7/19/2010 Vote      
9. The staff is so rude that they hang up on us when we try to ask for someone to fix the shower and give us clean towels.
"Disappointing end to a two week stay in Hawaii " Read full review on TripAdvisor   4/22/2010 Vote      
10. The staff at the front desk were extremely rude.
"Great Location but.. " Read full review on TripAdvisor   1/1/2010 Vote      
   
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