State Plaza Hotel, Washington DC, Rude

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Rank

23rd

Out of 279

State Plaza Hotel	Average Price: $209 Check Rates

Hotel Class:

2117 East Street NorthWest

Washington DC, 20037 View map

3-Star Hotel Rank: 13 of 58
Average review rating: 3.67

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (62) , Travelocity (10) , TripAdvisor (333) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Rude	Appears in 9 comments.

The following words were used in comments with Rude:
desk (2) management (2) nice (2) not (3) staff (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Their arrogance and rudeness in insisting that they had really given my the rate but only 'itemized it' was appalling.

"Bait and Switch Price Hike " Read full review on TripAdvisor 2/3/2012 Vote

2. We breakfasted in the restaurant - the food was fine but the service was unpleasant, verging on the outright rude to the point of being laughable.

"Great value and location but beware the scary waiters " Read full review on TripAdvisor 9/22/2011 Vote

3. 3) Manager is rude.

"This motel sucks. No really; they suck. " Read full review on TripAdvisor 4/7/2010 Vote

4. Upon leaving the desk clerk was rude telling me to 'wait a minute' when I asked about my bag and refused to acknowledge my questions.

"Staying at the Plaza " Read full review on Travelocity 2/1/2010 Vote

5. One was flat out rude, most were nice enough but not really friendly or engaging, finding information was like pulling teeth.

"Decent in DC " Read full review on TripAdvisor 1/21/2010 Vote

6. Front desk personnel at afternoon check-in and early morning (midnoght shift) were either merely rude and/or ignorant of what to do.

"No (or POOR) Customer Service " Read full review on YahooTravel 7/21/2008 Vote

7. -- Management is rude and really not customer focused.

"Good location and price; poor accommodations " Read full review on TripAdvisor 4/11/2007 Vote

8. Staff was very nice to us, not the rudeness I have seen posted.

"Great location..just fine for us!!! " Read full review on TripAdvisor 9/7/2005 Vote

9. I found the staff to be of very little help, and downright rude.

"Are you kidding me? They should pay you to stay. " Read full review on TripAdvisor 8/27/2005 Vote