State Plaza Hotel, Washington DC, Mistake

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Rank

23rd

Out of 279

State Plaza Hotel	Average Price: $209 Check Rates

Hotel Class:

2117 East Street NorthWest

Washington DC, 20037 View map

3-Star Hotel Rank: 13 of 58
Average review rating: 3.67

OpinionWell Value Index: 6

Traveler reviews analyzed: Expedia (62) , Travelocity (10) , TripAdvisor (333) , YahooTravel (12)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Mistake

Appears in 3 comments.

The following words were used in comments with Mistake:

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1. Worse: instead of apologizing for their mistake and helping me flag one down, the reception staff just retreated in their little back office.

"Acceptable rooms but terrible staff " Read full review on TripAdvisor 2/6/2012 Vote

2. They do not go by the honor system and I am being asked to prove their guy made a mistake.

"Disorganized. Dont follow through " Read full review on TripAdvisor 8/12/2011 Vote

3. I cancelled my reservation on March 11th and the hotel still charged me for one night and now refuses to admit their mistake.

"Double check your bank account if you cancel your researvation. I was still charged " Read full review on TripAdvisor 3/17/2011 Vote