Mason Beach Inn, Santa Barbara, Staff

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OpinionWell
Rank

38th

Out of 107

Mason Beach Inn	Average Daily Rate: NA Check Rates

Hotel Class:

324 West Mason Street

Santa Barbara, 93101 View map

1-Star Hotel Rank: 2 of 3
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , TripAdvisor (76) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (1) bath (2) bathroom (7) beach (66) bed (20) bill (2) breakfast (40) cable (1) check in (2) complimentary (3) cost (2) dinner (4) discount (3) downtown (6) food (5) freeway (2) front desk (13) hot tub (9) hotel (80) landscape (2) laundry (2) lobby (6) location (40) maid (3) manager (9) money (8) neighborhood (5) ocean (3) parking (4) patio (4) pillow (5) pool (34) price (26) rate (6) recommend (8) restaurant (10) room (123) service (7) shower (3) staff (46) street (18) suite (2) towel (6) tub (1) value (8) view (6) walk (15) waterfront (2) wireless (7)

Staff

Appears in 46 comments.

81% wrote positive comments about staff

The following words were used in comments with Staff:
bug (4) cares (7) clean (9) courteous (4) desk (4) friendly (11) good (4) great (3) helpful (12) hotel (15) inn (3) location (4) money (3) pleasant (3) problem (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The West Beach Inn had a feeling of community due to where the pool area is located next to the office and the morning breakfast, the friendly staff, the international population of guests, the central grassy courtyard away from all the parking.

"terrible value, disappointing stay " Read full review on TripAdvisor 4/12/2012 Vote

2. The service here is great as the wait staff work as a team and they all take care of you.

"Comfortable place to stay " Read full review on TripAdvisor 8/20/2011 Vote

3. walking distance to the beach and pier, reasonable price, staffs are very friendly and room are good size for the whole family of 4.

"best place to stay " Read full review on TripAdvisor 7/30/2011 Vote

4. The staff was helpful, considerate and the room was clean and well kept.

"Ignore negative comments!!! " Read full review on TripAdvisor 7/10/2011 Vote

5. Others had also complained, and 1 of the front desk clerks was unfriendly about it, but all the other staff were very helpful and sweet.

"We really enjoyed our stay and will be back! " Read full review on TripAdvisor 7/4/2011 Vote

6. Wonderful, friendly, staff.

"Family Trip to Beach EXCELLENT!! " Read full review on TripAdvisor 6/22/2011 Vote

7. When I arrived at the hotel the staff greeted me with a friendly package of tourist attractions for us to do.

"Family Trip to Beach EXCELLENT!! " Read full review on TripAdvisor 6/22/2011 Vote

8. We found the staff helpful who made adjustments to our reservations when requested.

"We enjoyed the hotel and would recommed it " Read full review on TripAdvisor 6/13/2011 Vote

9. However, I would expect the hotel staff to act like they care about their guests, take ownership of the problem, apologize, assure us they will take the necessary precautions (ie bed bug dog inspection, pest control visit, etc), and give us some or all of our money back.

"Bed Bugs!!!! " Read full review on TripAdvisor 5/31/2011 Vote

10. However, I would expect the hotel staff to act like they care about their guests, take ownership of the problem, apologize, assure us they will take the necessary precautions (ie bed bug dog inspection, pest control company inspection), and give us some or all of our money back.

Read full review 5/31/2011 Vote