Mason Beach Inn, Santa Barbara, Service

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OpinionWell
Rank

38th

Out of 107

Mason Beach Inn	Average Daily Rate: NA Check Rates

Hotel Class:

324 West Mason Street

Santa Barbara, 93101 View map

1-Star Hotel Rank: 2 of 3
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , TripAdvisor (76) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (2) bar (1) bath (2) bathroom (7) beach (66) bed (20) bill (2) breakfast (40) cable (1) check in (2) complimentary (3) cost (2) dinner (4) discount (3) downtown (6) food (5) freeway (2) front desk (13) hot tub (9) hotel (80) landscape (2) laundry (2) lobby (6) location (40) maid (3) manager (9) money (8) neighborhood (5) ocean (3) parking (4) patio (4) pillow (5) pool (34) price (26) rate (6) recommend (8) restaurant (10) room (123) service (7) shower (3) staff (46) street (18) suite (2) towel (6) tub (1) value (8) view (6) walk (15) waterfront (2) wireless (7)

Service

Appears in 7 comments.

75% wrote positive comments about service

The following words were used in comments with Service:
great (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service here is great as the wait staff work as a team and they all take care of you.

"Comfortable place to stay " Read full review on TripAdvisor 8/20/2011 Vote

2. The employees had great customer service skills.

"Wonderful trip " Read full review on TripAdvisor 7/10/2011 Vote

3. What the place lacked in fancy appointments and newness, it more than made up in the great customer service--the morning person at the front desk was really cheerful and polite even though we arrived earlier than the posted hours for the continental breakfast.

"Great location, great service, great find " Read full review on TripAdvisor 12/9/2009 Vote

4. The service was great.

"location was perfect " Read full review on YahooTravel 10/13/2007 Vote

5. They have a good service and the rooms are confortables with nice decoration.

"We like a lots! " Read full review on YahooTravel 6/14/2007 Vote

6. Over all it was one night so it was servicable.

"decent motel " Read full review on TripAdvisor 10/26/2009 Vote

7. The rooms were small and unattractive, internet service was VERY slow, the 'heated' pool was cold, and the complimentary breakfast was lame.

"Bed Bugs!!!! " Read full review on TripAdvisor 5/31/2011 Vote