Mason Beach Inn, Santa Barbara, Front Desk

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OpinionWell
Rank

38th

Out of 107

Mason Beach Inn	Average Daily Rate: NA Check Rates

Hotel Class:

324 West Mason Street

Santa Barbara, 93101 View map

1-Star Hotel Rank: 2 of 3
Average review rating: 3.6

OpinionWell Value Index: NA

Traveler reviews analyzed: BedBugRegistry (1) , TripAdvisor (76) , YahooTravel (18)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Front desk

Appears in 13 comments.

66% wrote positive comments about front desk

The following words were used in comments with Front desk:
friendly (5) helpful (2) nice (3) professional (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. To be fair, the front desk was flexible and friendly about the switching of rooms.

"terrible value, disappointing stay " Read full review on TripAdvisor 4/12/2012 Vote

2. A very nice young lady at the front desk named Elsie, was very helpful and friendly.

"Wonderful stay " Read full review on TripAdvisor 7/11/2011 Vote

3. In any case, throughout this whole ordeal I was afraid that the man at the front desk would lose it on me, but he stayed friendly and professional.

"Great location, great service, great find " Read full review on TripAdvisor 12/9/2009 Vote

4. The front desk staff were friendly and courteous.

"Wonderful Hotel--would stay there again " Read full review on TripAdvisor 7/25/2009 Vote

5. The people at the hotel were nice and it was nice to have a 24 hours front desk for late arrival.

"Not chasen the Mason " Read full review on TripAdvisor 6/6/2007 Vote

6. Front desk staff is adequate and usually pleasant.

"Much Better than Expected! " Read full review on TripAdvisor 5/17/2007 Vote

7. There are lots of different people working the front desk at different times of the day and night, some of them more efficient than others, but most of them are fine.

"I really like the place " Read full review on TripAdvisor 4/24/2012 Vote

8. We had no TV channel guide in our room so I called the front desk to see if I could get one.

"Comfortable place to stay " Read full review on TripAdvisor 8/20/2011 Vote

9. What the place lacked in fancy appointments and newness, it more than made up in the great customer service--the morning person at the front desk was really cheerful and polite even though we arrived earlier than the posted hours for the continental breakfast.

"Great location, great service, great find " Read full review on TripAdvisor 12/9/2009 Vote

10. The staff-front desk, maids, and maintenance crew were very friendly.

"Perfect location, perfect hotel! " Read full review on TripAdvisor 4/22/2009 Vote