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Rank
25th
Out of 107

Bacara Hotel

Average Price: $472  
 
Hotel Class:
8301 Hollister Avenue
Santa Barbara, 93117 View map  
5-Star Hotel Rank: 2 of 6
Average review rating: 3.42
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (3) , TripAdvisor (281)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 19 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. They were exceptional, including the manager who's name slips me at the moment.
"Beautiful Resort, Great Service, Nice Spa " Read full review on TripAdvisor   7/16/2010 Vote      
2. I had an issue during my stay and contacted the manager and it took 5 calls and 9 days to get a call back after my initial call.
"Terrible Service " Read full review on TripAdvisor   9/15/2010 Vote      
3. When we spoke with the same assistant manager the next morning, he apologized for the misunderstanding - it was actually a pair of reading glasses that had been found.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
4. When we asked if we might be able to get a suite because of some sleep problems one of us was having, the manager quickly agreed to this.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
5. So we finally spoke to the manager on duty at night and he said someone would get back to us the next morning.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
6. The assistant manager told us that they had them logged in but that they were in a safe that couldn't be accessed until later in the day when the manager came in.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
7. Literally from beginning to end, everything was perfect - so much so, that we took time out at the end of our trip to tell the general manager.
"Spectacular - impressed from beginning to end! " Read full review on TripAdvisor   6/21/2009 Vote      
8. The manager said he'd bring my silverware to me, which never happened.
"Try another hotel . . . " Read full review on TripAdvisor   5/24/2009 Vote      
9. I spoke to a manager who nonchalantly put me on hold to talk to his head of security because he couldn`t be bothered to take notes.
"the only luxury part of this hotel is its website " Read full review on TripAdvisor   7/7/2008 Vote      
10. I did notice off to the side of us, a manager or somebody with some authority was giving an employee the third degree for something or the other.
"I'll stay at the Bates Motel before i'd ever come back to Bacara " Read full review on TripAdvisor   6/21/2008 Vote      
   
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