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Rank
25th
Out of 107

Bacara Hotel

Average Price: $472  
 
Hotel Class:
8301 Hollister Avenue
Santa Barbara, 93117 View map  
5-Star Hotel Rank: 2 of 6
Average review rating: 3.42
OpinionWell Value Index: 1
Traveler reviews analyzed: Expedia (3) , TripAdvisor (281)
SAFE TO BOOK ? (0/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 19 comments. 
100% wrote positive comments about manager
The following words were used in comments with Manager:
 
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1. They were exceptional, including the manager who's name slips me at the moment.
"Beautiful Resort, Great Service, Nice Spa " Read full review on TripAdvisor   7/16/2010 Vote      
2. I had an issue during my stay and contacted the manager and it took 5 calls and 9 days to get a call back after my initial call.
"Terrible Service " Read full review on TripAdvisor   9/15/2010 Vote      
3. So we finally spoke to the manager on duty at night and he said someone would get back to us the next morning.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
4. When we asked if we might be able to get a suite because of some sleep problems one of us was having, the manager quickly agreed to this.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
5. The assistant manager told us that they had them logged in but that they were in a safe that couldn't be accessed until later in the day when the manager came in.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
6. When we spoke with the same assistant manager the next morning, he apologized for the misunderstanding - it was actually a pair of reading glasses that had been found.
"Bacara has it all - a beautiful resort, lovely setting, outstanding service, and an excellent bistro. " Read full review on TripAdvisor   9/1/2010 Vote      
7. Literally from beginning to end, everything was perfect - so much so, that we took time out at the end of our trip to tell the general manager.
"Spectacular - impressed from beginning to end! " Read full review on TripAdvisor   6/21/2009 Vote      
8. The manager said he'd bring my silverware to me, which never happened.
"Try another hotel . . . " Read full review on TripAdvisor   5/24/2009 Vote      
9. I spoke to a manager who nonchalantly put me on hold to talk to his head of security because he couldn`t be bothered to take notes.
"the only luxury part of this hotel is its website " Read full review on TripAdvisor   7/7/2008 Vote      
10. I did notice off to the side of us, a manager or somebody with some authority was giving an employee the third degree for something or the other.
"I`ll stay at the Bates Motel before i`d ever come back to Bacara " Read full review on TripAdvisor   6/21/2008 Vote      
   
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