The Horton Grand Hotel and Suites, San Diego, Staff

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Rank

84th

Out of 517

The Horton Grand Hotel and Suites	Average Price: $227 Check Rates

Hotel Class:

311 Island Avenue

San Diego, 92101 View map

3-Star Hotel Rank: 42 of 101
Average review rating: 3.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (10) balcony (35) bar (34) bathroom (30) bed (34) breakfast (35) charge (5) check in (14) check out (5) closet (4) cost (10) deal (10) decor (20) dinner (6) downtown (11) fee (4) food (13) front desk (33) gym (5) hotel (351) housekeeping (4) lobby (14) location (108) lunch (7) maid service (3) manager (4) money (5) parking (34) pillow (6) pool (10) price (17) rate (12) recommend (19) restaurant (82) room (274) room service (11) service (41) shower (17) staff (108) street (24) suite (5) to park (4) towel (6) valet (27) valet parking (10) value (8) view (11) walk (43) waterfront (5) wireless (9)

Staff

Appears in 108 comments.

89% wrote positive comments about staff

The following words were used in comments with Staff:
clean (6) courteous (10) desk (6) efficient (7) friendly (40) great (12) helpful (34) hotel (30) liked (6) location (4) love (5) nice (5) pleasant (7)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The staff was very friendly and helpful.

"Pleasant staff, great location and charming atmosphere " Read full review on TripAdvisor 4/25/2012 Vote

2. The room was very clean and very accomodating and friendly staff.

"Great location! " Read full review on TripAdvisor 4/24/2012 Vote

3. Very friendly staff.

"Very quaint " Read full review on TripAdvisor 3/24/2012 Vote

4. Friendly staff and good restaurantFireplaces in rooms a nice touchCons:No coffee makerTiny (versus full size) ironing boardNightclub across the street will definitely be heard if a band is playing late hence my 'poor' rating for sleep quality.

"Boutique Hotel... " Read full review on TripAdvisor 1/20/2012 Vote

5. Disappointing, compared with responsive staff at The Westgate and Hosteling International in the Gaslamp area.

"Of historical interest, but... " Read full review on TripAdvisor 11/21/2011 Vote

6. First off and most importantly in my opinion - the hotel staff is very kind and attentive.

"Simply Lovely " Read full review on TripAdvisor 11/9/2011 Vote

7. The staff were welcoming and friendly and the price very affordable.

"A great experience! " Read full review on TripAdvisor 10/24/2011 Vote

8. The hotel management staff is very helpful and efficient.

"Horton Grand Reunion Locale " Read full review on TripAdvisor 10/22/2011 Vote

9. The staff were very friendly to chat with, and we enjoyed talking with them.

"Better than Average " Read full review on TripAdvisor 10/2/2011 Vote

10. As befits such a haven of tranquility, the staff are courteous and friendly.

"Elegance and Charm " Read full review on TripAdvisor 9/16/2011 Vote