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Rank
84th
Out of 517

The Horton Grand Hotel and Suites

Average Price: $227  
 
Hotel Class:
311 Island Avenue
San Diego, 92101 View map  
3-Star Hotel Rank: 42 of 101
Average review rating: 3.18
OpinionWell Value Index: 2
Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Front desk
Appears in 33 comments. 
100% wrote positive comments about front desk
The following words were used in comments with Front desk:
cares (3)   clerk (3)   desk (34)   extremely (2)   friendly (6)   helpful (7)   informative (3)   management (2)   night (2)   personable (4)   phone (2)   restful (2)   rude (2)   staff (5)   water (2)   weekends (2)    
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1. I told him, that I dont want the car just my sweater, but he seemed too wrapped up in flipping the pages of a magazine to care and Emma the front desk clerk didn't care either.
"Cozy hotel with a wonderful location " Read full review on TripAdvisor   4/29/2012 Vote      
2. The front desk was extremely helpful with suggestions and directions to other sites and events, and the room was exactly as advertised.
"Splendid Hotel " Read full review on TripAdvisor   7/2/2011 Vote      
3. When we checked in the two ladies at the front desk were not terribly friendly, but the rest of the staff couldn't have been more friendly and courteous.
"Charming and cozy " Read full review on TripAdvisor   1/10/2011 Vote      
4. Front desk people were friendly and tried to be helpful but they lack infrastructure.
"Just OK " Read full review on TripAdvisor   10/8/2009 Vote      
5. The front desk people were helpful, friendly and available 24 hours a day.
"Fantastic! " Read full review on TripAdvisor   8/25/2009 Vote      
6. I found the front desk staff to be helpful when I inquired about basic information regarding transportation, restaurant recommendations, and entertainment venues.
"Unique? Yes - Stay Again? No " Read full review on TripAdvisor   4/17/2009 Vote      
7. the front desk clerk was friendly.
"Went there for a weekend getaway with my husband " Read full review on Expedia   10/22/2008 Vote      
8. Ken at the front desk was very helpful and provided us with information on busses, trolleys, restaurants, tennis courts, directions, etc. He was very pleasant and helpful as were the other staff that we encountered during our stay there.
"Better than I expected! Great Location!! " Read full review on TripAdvisor   6/16/2008 Vote      
9. The front desk, while friendly most of the time, can be slightly rude.
"Grand Horton - Nothing Grand About It " Read full review on TripAdvisor   10/7/2007 Vote      
10. I was fine with that and asked if I can use the bellman cart and he told me I can just leave the stuff at the front desk and come back down for the rest.
"Cozy hotel with a wonderful location " Read full review on TripAdvisor   4/29/2012 Vote      
   
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