The Horton Grand Hotel and Suites, San Diego, Room Service

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Rank

84th

Out of 517

The Horton Grand Hotel and Suites	Average Price: $227 Check Rates

Hotel Class:

311 Island Avenue

San Diego, 92101 View map

3-Star Hotel Rank: 42 of 101
Average review rating: 3.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Room service

Appears in 11 comments.

100% wrote positive comments about room service

The following words were used in comments with Room service:

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1. The staff was friendly, breakfast served at your restaurant and the room service was great, maid service was wonderful, it was very affordable.

"Gas Lamp Quarters’ Best Kept Secret " Read full review on Expedia 7/6/2009 Vote

2. They will have room service soon but they do not now.

"Better than Average " Read full review on TripAdvisor 10/2/2011 Vote

3. Having room service and a seven-days-a-week, regularly open restaurant will help tremendously.

"Better than Average " Read full review on TripAdvisor 10/2/2011 Vote

4. There is sort-of room service -- I only know this because someone had tea and what appeared to be toast.

"The only "grand" here is the amount it'll take out of your wallet. " Read full review on TripAdvisor 7/28/2011 Vote

5. We were told there was no restaurant or room service.

"Excellent location but poor customer service " Read full review on TripAdvisor 6/22/2011 Vote

6. The only thing lacking is that there is no room service.

"Vintage Charm " Read full review on TripAdvisor 9/17/2010 Vote

7. There is no room service, but then, you do not come to this hotel expecting all the refinements of the big hotel chains.

"What an amazing hotel! " Read full review on TripAdvisor 6/30/2010 Vote

8. Our morning coffee from room service (there is no in room coffee) was prompt.

"Great experience - Will return again " Read full review on TripAdvisor 4/3/2010 Vote

9. Pens/writing paper not in desk, no wastebasket by desk, etc. No business center, no room service.

"Just OK " Read full review on TripAdvisor 10/8/2009 Vote

10. There isn't a restaurant,no room service(altho an order form was in the room) but shampoo and soap weren't.

"Never again " Read full review on TripAdvisor 12/23/2008 Vote