The Horton Grand Hotel and Suites, San Diego, Manager

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Rank

84th

Out of 517

The Horton Grand Hotel and Suites	Average Price: $227 Check Rates

Hotel Class:

311 Island Avenue

San Diego, 92101 View map

3-Star Hotel Rank: 42 of 101
Average review rating: 3.18

OpinionWell Value Index: 2

Traveler reviews analyzed: Expedia (55) , TripAdvisor (163) , YahooTravel (27)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Manager

Appears in 4 comments.

The following words were used in comments with Manager:

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1. They have no internet access at the front desk, so I had to e-mail a boarding pass I needed printed to a manager- who faxed it to the front desk.

"Just OK " Read full review on TripAdvisor 10/8/2009 Vote

2. I caught what appeared to be a manager on the phone while standing at the front desk and she was swearing at someone on the other end.

"Nice hotel, rude staff " Read full review on TripAdvisor 6/11/2007 Vote

3. I spoke with the manager after the first night of being treated so horrible, and then the next 2 nights we were there, the guy was even RUDER to us that before.

"Horrible Customer Service!! " Read full review on YahooTravel 10/10/2007 Vote

4. We spoke with the hotel manager about the problems he gave us, and he said he would take care of it.

"Customer Service was HORRIBLE " Read full review on TripAdvisor 10/10/2007 Vote