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Rank
55th
Out of 517

Best Western Hacienda Hotel Old Town San Diego

Average Price: $176  
 
Hotel Class:
4041 Harney Street
San Diego, 92110 View map  
3-Star Hotel Rank: 25 of 101
Average review rating: 3.62
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 10 comments. 
33% wrote positive comments about towel
The following words were used in comments with Towel:
 
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1. I don't have an issue with charging for towels, as replacing them all the time can be expensive for a business.
"Gotta pay to play even if you stay! " Read full review on TripAdvisor   3/21/2010 Vote      
2. The hot tub & pool were excellent and the towel cart kept full.
"Great place to stay - we'll be back! " Read full review on Travelocity   10/1/2009 Vote      
3. Housekeeping was not good though: by 4 pm on our second day we had to go find someone to beg some clean towels and TP off of, and they were not that busy.
"Noisy, noisy, noisy - but beautiful property " Read full review on TripAdvisor   4/20/2009 Vote      
4. Towels were thick towels, the bed was comfortable, the refrigerator and microwave worked well, .
"Very pleasant stay " Read full review on TripAdvisor   2/25/2011 Vote      
5. Then add insult to injury, there was also another sign in the bathroom with the off brand soap and shampoo that stated if any towels or things were removed from the bathroom, your credit card would be duly charged.
"Gotta pay to play even if you stay! " Read full review on TripAdvisor   3/21/2010 Vote      
6. The bedding and towels were ancient and I thought it was hilarious the hotel had little signs all over the room saying you would be charged for all these items if they were missing at check out.
"Good location but not much else. " Read full review on YahooTravel   7/23/2009 Vote      
7. When we got in our room it had only 3 bath towel no hand towels.
"Rooms were OK - $5.00 Resort " Read full review on TripAdvisor   8/7/2007 Vote      
8. When we arrived to our room they didn`t put enough towels for us.
"Hotel has problems " Read full review on TripAdvisor   8/7/2007 Vote      
9. I went down for some extra towels, and the clerk gave an obvious *sigh*, reluctantly opened the cabinet behind her to reveal a pile of towels, none of which were in any sort of order, and no bath towels.
"Great location in Old Town, fabulous room, "Just OK" customer service " Read full review on TripAdvisor   7/28/2011 Vote      
10. I have no idea who would possibly want a broken toiletry holder or towels that feel like sand paper.
"Good location but not much else. " Read full review on YahooTravel   7/23/2009 Vote      
   
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