Best Western Hacienda Hotel Old Town San Diego, San Diego, Front Desk

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OpinionWell
Rank

55th

Out of 517

Best Western Hacienda Hotel Old Town San Diego	Average Price: $176 Check Rates

Hotel Class:

4041 Harney Street

San Diego, 92110 View map

3-Star Hotel Rank: 25 of 101
Average review rating: 3.62

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (54) , MyTravelGuide (4) , Travelocity (4) , TripAdvisor (247) , YahooTravel (22)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (7) balcony (10) bar (17) bath (7) bathroom (34) beach (11) bed (30) breakfast (50) cable (7) charge (19) check in (23) check out (8) cost (14) deal (10) decor (12) dinner (9) discount (8) downtown (20) fee (59) food (34) freeway (12) front desk (44) hot tub (8) hotel (487) housekeeping (10) landscape (12) lobby (41) location (146) manager (28) money (13) parking (121) pool (47) price (35) rate (25) recommend (36) restaurant (135) room (473) room service (7) service (73) shower (16) shuttle (25) staff (112) street (53) suite (35) to park (14) towel (10) value (13) view (80) walk (82) wireless (13)

Front desk

Appears in 44 comments.

29% wrote positive comments about front desk

The following words were used in comments with Front desk:
free (4) friendly (5) helpful (3) hotel (6) need (3) poor (2) problem (5) reservation (4) rude (4) service (6) shuttle (2) staff (12) structure (2) useful (3) water (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. I did not have the opportunity to mesh with the hotel staff much but the front desk staff was friendly and took care of all my needs.

"No problems No Issues " Read full review on TripAdvisor 12/2/2011 Vote

2. The front desk service was also excellent.

"Excellent Hotel " Read full review on TripAdvisor 7/20/2011 Vote

3. The front desk was helpful, and we were able to print our prepaid tickets to the zoo from their computers with no issues and for free.

"good stay, great location!!!! free parking across the street " Read full review on TripAdvisor 6/3/2011 Vote

4. Front desk staff were nice about fixing a problem with my reservation (I had accidentally picked the wrong day to start the reservation).

"Beautiful Place " Read full review on TripAdvisor 3/1/2010 Vote

5. This hotel was very clean and everyone from the front desk to the gardener was so friendly and helpful.

"Why Didn't I Stay Here Before " Read full review on TripAdvisor 6/17/2009 Vote

6. Front desk and bellstaff are excellent.

"Beautiful but breakfast is a minus " Read full review on TripAdvisor 6/1/2008 Vote

7. The front desk was helpful, although they informed our friends that they could park their RV in the parking lot across the street.

"Great Stay at Best Western Hacienda " Read full review on TripAdvisor 1/1/2008 Vote

8. No one at the front desk offered to take our bags for us.

"Location, location, location! " Read full review on TripAdvisor 4/15/2012 Vote

9. When I called the front desk we were told we could park at any of the other parking structures that were over a block away from our room.

"Great Location Horrible Service " Read full review on TripAdvisor 4/3/2012 Vote

10. Free wifi in your room then at the front desk there are 3 computers for you to use as much as you want plus a printer to print anything you need too.

"Great little hotel in a great location " Read full review on TripAdvisor 12/7/2011 Vote