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Rank
5th
Out of 504

Hyatt San Antonio

Average Price: $343  
 
Hotel Class:
9800 Hyatt Resort Drive
San Antonio, 78251 View map  
4-Star Hotel Rank: 4 of 32
Average review rating: 4.15
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (6) , Expedia (35) , MyTravelGuide (128) , Travelocity (9) , TripAdvisor (391) , YahooTravel (15)
SAFE TO BOOK ? (0/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Manager
Appears in 29 comments. 
77% wrote positive comments about manager
The following words were used in comments with Manager:
cares (4)   clean (3)   conference (2)   desk (5)   generous (3)   guest (3)   hotel (6)   management (29)    
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1. The service is great here--the manager called us during our stay and asked if there's anything he could do for us and we requested a late checkout for free.
"Great Experience! " Read full review on TripAdvisor   7/29/2011 Vote      
2. ' At that point I told him that the bar manager was wonderful but we had too many incidents and wanted to just leave.
"This was a 2 in 1 visit - first and last " Read full review on TripAdvisor   7/18/2011 Vote      
3. I called the front desk and actually spoke to the front desk manager and he said he would send someone up to clean it right away which never happened we also asked for a wine opener and that never came until our second request (after which I went down to the bar and asked for one) room service sent one up an hour later.
"Sanitary napkin nightmare!! " Read full review on TripAdvisor   7/14/2011 Vote      
4. When we got with the manager, he promised that it would be taken care of.
"For the money, the service should be better " Read full review on TripAdvisor   3/16/2010 Vote      
5. The night manager stated that it was taken care of and 1 days later it still was not handled.
"For the money, the service should be better " Read full review on TripAdvisor   3/16/2010 Vote      
6. When we got with the manager, he promised that it would be taken care of.
"For the money, the service should be better " Read full review on TripAdvisor   3/16/2010 Vote      
7. The night manager stated that it was taken care of and 1 days later it still was not handled.
"For the money, the service should be better " Read full review on TripAdvisor   3/16/2010 Vote      
8. All of the managers even worked on Easter - greeting guests as they arrived for brunch and making sure that everyone was having a good time.
"Great family resort! " Read full review on TripAdvisor   5/10/2012 Vote      
9. No cell phones, no small children and the manager confirmed this was pretty rigidly informed due to the fact that all the other water facilities are available to them.
"This is a Great Reason Not to Go Into The City " Read full review on TripAdvisor   5/7/2012 Vote      
10. Always a friendly face, all of whom were more than happy to give directions, offer suggestions, etc.Regarding our room -- I travel at least 150 days per year so the desk manager went over my room assignment very clearly, stated I had asked for all the request listed earlier in my review and assured me all had been met.
"This is a Great Reason Not to Go Into The City " Read full review on TripAdvisor   5/7/2012 Vote      
   
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