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OpinionWell
Rank
5th
Out of 504
Hyatt San Antonio
Average Price: $343
Check Rates
Hotel Class:
9800 Hyatt Resort Drive
San Antonio, 78251
View map
4-Star Hotel Rank:
4 of 32
Average review rating:
4.15
OpinionWell Value Index:
2
Traveler reviews analyzed:
BedBugRegistry
(
6
)
,
Expedia
(
35
)
,
MyTravelGuide
(
128
)
,
Travelocity
(
9
)
,
TripAdvisor
(
391
)
,
YahooTravel
(
15
)
SAFE TO BOOK ?
(0/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
No recent comments about room smell were found.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(37)
balcony
(39)
bar
(41)
bathroom
(27)
beach
(56)
bed
(39)
bill
(14)
breakfast
(91)
charge
(15)
check in
(32)
check out
(13)
complimentary
(12)
concierge
(11)
cost
(23)
deal
(17)
decor
(12)
dinner
(45)
downtown
(26)
fee
(22)
food
(149)
front desk
(48)
hot tub
(18)
hotel
(391)
housekeeping
(22)
landscape
(20)
lobby
(45)
location
(46)
lunch
(21)
manager
(29)
massage
(19)
money
(27)
parking
(20)
patio
(12)
pool
(346)
price
(64)
rate
(33)
recommend
(50)
restaurant
(112)
room
(476)
room service
(25)
service
(147)
spa
(150)
staff
(191)
street
(10)
suite
(57)
towel
(26)
valet
(12)
value
(15)
view
(19)
walk
(36)
See more
Front desk
Appears in 48 comments.
53% wrote positive comments about
front desk
The following words were used in comments with
Front desk:
clean
(3)
concierge
(3)
desk
(50)
friendly
(5)
good
(3)
helpful
(3)
lazy
(3)
management
(3)
welcoming
(2)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
The
front desk
was outstanding at both check-in and check-out.
"This is a Great Reason Not to Go Into The City "
Read full review
on
TripAdvisor
5/7/2012
Vote
2.
The first thing I noticed was the staff - everyone was extremely friendly and welcoming, from the folks at the
front desk
to the housekeeping staff.
"Friendly Staff, Nice Resort "
Read full review
on
TripAdvisor
4/4/2012
Vote
3.
We booked through Priceline and paid about half of the normal rate, but the
front desk
was happy to grant our request for two beds and we had a great room that overlooked the walking path and a glimpse of the Ramblin' River.
"Loved our stay! "
Read full review
on
TripAdvisor
9/27/2011
Vote
4.
Check in is very easy, Phillip at the
front desk
was very informative and enthusiastic - the luggage was delivered to our room in less than 10 minutes by a bellboy.
"Not ideal for couples "
Read full review
on
TripAdvisor
8/31/2011
Vote
5.
It was consistenty good from the front door to the
front desk
to room service.
"Good service, clean room "
Read full review
on
TripAdvisor
8/22/2011
Vote
6.
The
front desk
staff was exceptional friendly and welcoming.
"Absolutely Amazing "
Read full review
on
TripAdvisor
7/6/2011
Vote
7.
I went down to the
front desk
and the desk clerk said she reported it and acted like I was inconviencing her.
"Family Vacation of 4. Loved all the kids activites. Hated the unkept beach and no response from management when my 5 yr old was "
Read full review
on
TripAdvisor
4/14/2011
Vote
8.
Staff are exceptional from
front desk
, bellman, restaurant to cleaning staff, and each request was handled professionally, cheerfully, and very promptly.
"Perfect lodging for SeaWorld vacation! "
Read full review
on
TripAdvisor
4/19/2009
Vote
9.
We found the
front desk
staff to be efficient and courteous.
"Fabulous Fourth of July at the Hyatt Hill Country Resort "
Read full review
on
TripAdvisor
7/9/2008
Vote
10.
Another day he dropped his credit card in the parking lot and some nice person turned it into the
front desk
, they called us immediately to return it.
"Hyatt Regency Hill Country was well worth it "
Read full review
on
TripAdvisor
4/22/2008
Vote
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