Ritz Philadelphia, Philadelphia, Pillow

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OpinionWell
Rank

18th

Out of 177

Ritz Philadelphia	Average Price: $422 Check Rates

Hotel Class:

10 Avenue of the Arts

Philadelphia, 19107 View map

5-Star Hotel Rank: 3 of 11
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (3) , TripAdvisor (290) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) bar (71) bath (19) bathroom (67) bathtub (9) bed (40) breakfast (59) charge (8) check in (43) check out (8) closet (7) complimentary (6) concierge (24) cost (13) decor (12) dinner (26) downtown (10) food (67) front desk (51) gym (16) hotel (380) housekeeping (15) lobby (135) location (117) lunch (15) manager (11) massage (9) money (11) parking (16) pillow (11) pool (7) price (32) rate (36) recommend (28) restaurant (79) room (446) room service (24) service (127) shower (41) spa (26) staff (142) street (38) suite (33) towel (8) tub (20) valet (22) valet parking (6) view (67) walk (25) wireless (11)

Pillow

Appears in 10 comments.

100% wrote positive comments about pillow

The following words were used in comments with Pillow:
comfortable (5) elevator (2) great (2) hotel (3) night (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The bed was comfortable but the pillows were too soft so if you prefer a firmer pillow make sure you request it at time of booking.

"Best hotel location in the City " Read full review on TripAdvisor 3/24/2012 Vote

2. Great pillows.

"Good for business and Great Location " Read full review on TripAdvisor 2/29/2012 Vote

3. The sheets on the bed were fine and comfortable, pillows were great (as usual at the Ritz), but towels, etc were not as plush at other Ritz hotels I've stayed at (in fact, one of the towels I used actually tore in half while we wrapping myself in it, it was so thin).

"Very nice experience, agree that some upgrades are needed " Read full review on TripAdvisor 2/15/2012 Vote

4. The beds and pillows are some of the most comfortable we've experienced in a hotel setting.

"Beautiful and Comfortable " Read full review on TripAdvisor 6/13/2011 Vote

5. Big room, nice bed, plenty of pillow options.

"Fantastic customer service, grand old hotel " Read full review on TripAdvisor 5/23/2010 Vote

6. We did have a good nights sleep as the bed and pillows were very comfortable.

"Local romantic getaway. Ritz Carlton is not as 'Ritzy' as the name implies! " Read full review on TripAdvisor 5/17/2010 Vote

7. No down pillows or comforters.

"Great location with nice staff but not a great hotel " Read full review on TripAdvisor 3/5/2012 Vote

8. The elevators were down - only one elevator was functionalThe carpet in our room was visibly ripped at the side of the bed you would step on as you got out of bedWe were encourage on reservation to stay in a CLUB room - rip off!food was atrociousCustomer service was sooooo poor - no one answered room service, there are no restaurants open after 11:00pm on a Saturday night, could not get additional pillows, given incorrect information by the hotel on transportation to and from the Staple CenterThere was a chage for the INTERNET.

"Horrible experience at the Ritz " Read full review on TripAdvisor 6/19/2011 Vote

9. the room was cold, dark and at 12 noon, they had already turned down the bed, left chocoalate on the pillow and pretty much said 'goodnight ' to us.

"Classic Disappointment " Read full review on TripAdvisor 1/1/2009 Vote

10. I also needed to make 4 requests over 5 hours to get extra pillows for our room.

"depressing and disappointing " Read full review on TripAdvisor 1/23/2008 Vote