Ritz Philadelphia, Philadelphia, Check In

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Rank

18th

Out of 177

Ritz Philadelphia	Average Price: $422 Check Rates

Hotel Class:

10 Avenue of the Arts

Philadelphia, 19107 View map

5-Star Hotel Rank: 3 of 11
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (3) , TripAdvisor (290) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (19) bar (71) bath (19) bathroom (67) bathtub (9) bed (40) breakfast (59) charge (8) check in (43) check out (8) closet (7) complimentary (6) concierge (24) cost (13) decor (12) dinner (26) downtown (10) food (67) front desk (51) gym (16) hotel (380) housekeeping (15) lobby (135) location (117) lunch (15) manager (11) massage (9) money (11) parking (16) pillow (11) pool (7) price (32) rate (36) recommend (28) restaurant (79) room (446) room service (24) service (127) shower (41) spa (26) staff (142) street (38) suite (33) towel (8) tub (20) valet (22) valet parking (6) view (67) walk (25) wireless (11)

Check in

Appears in 42 comments.

72% wrote positive comments about check in

The following words were used in comments with Check in:
beauty (3) friendly (4) helpful (5) hotel (4) nice (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The overall service was amazing - from the personalized check in, to the excellent bell boy service from Jimmy - who was cheerful and helpful always and most surprisingly a hotel painter/ handyman who we met in the lift - who asked us how our stay was going.

"Amazing Service " Read full review on TripAdvisor 5/17/2012 Vote

2. But, then it all switched:- Lobby was beautiful - classic but modernized just enough- Check-in was very professional and helpful- I am Marriott preferred and got an upgrade to a suite without asking - very nice- I got a call 5 minutes after I arrived asking if all was OK with the room - very nice- The desk clerk and concierge were friendly to me as I left 10 minutes later for meetings- The doormen (two of them) never again did not open doors everytime I came through them, so I assume the first time there must have been something that required their undivided attentionMy room was expensive, but I was at a conference and the others hotels were full.

"It's the Ritz - If can you afford it, stay here when in downtown Philly " Read full review on TripAdvisor 4/23/2012 Vote

3. The lobby is beautiful check-in was flawless and the overall experience was great.

"Beautiful hotel in a great location " Read full review on TripAdvisor 3/27/2012 Vote

4. Add a glass of champagne during check in and it was a nice start.

"Beautiful building in Philadelphia " Read full review on TripAdvisor 11/7/2011 Vote

5. My check in experience was fantastic-I was on an early flight and arrived before noon.

"Great Business Conference Experience " Read full review on TripAdvisor 5/4/2011 Vote

6. The pictures they use online of the Ritz rooms are lovely-- but upon check in, we were taken to a very dingy, musty, unattractive room that looked more like a 3-star room than a 5.

"Watch out for "Bait and Switch" room advertisement " Read full review on TripAdvisor 8/16/2010 Vote

7. The check in process was smooth and efficient and we were in our rooms in no time.

"Great service, beautiful common areas, rooms just average " Read full review on TripAdvisor 7/12/2010 Vote

8. As soon as we walked up to the desk to check-in we were warmly greeted like long lost friends.

"I Can't Say Enough Good Things... " Read full review on TripAdvisor 11/21/2009 Vote

9. Check-in process was superb - person was incredibly friendly & helpful.

"Great lobby, great location " Read full review on TripAdvisor 3/10/2009 Vote

10. Pros: Check-in was flawless and I was addressed by name throughout my stay.

"More like a Ritz this time! " Read full review on TripAdvisor 3/3/2009 Vote