Ritz Philadelphia, Philadelphia, Concierge

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Rank

18th

Out of 177

Ritz Philadelphia	Average Price: $422 Check Rates

Hotel Class:

10 Avenue of the Arts

Philadelphia, 19107 View map

5-Star Hotel Rank: 3 of 11
Average review rating: 3.77

OpinionWell Value Index: 2

Traveler reviews analyzed: Travelocity (3) , TripAdvisor (290) , YahooTravel (20)

SAFE TO BOOK ? (0/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (19) bar (71) bath (19) bathroom (67) bathtub (9) bed (40) breakfast (59) charge (8) check in (43) check out (8) closet (7) complimentary (6) concierge (24) cost (13) decor (12) dinner (26) downtown (10) food (67) front desk (51) gym (16) hotel (380) housekeeping (15) lobby (135) location (117) lunch (15) manager (11) massage (9) money (11) parking (16) pillow (11) pool (7) price (32) rate (36) recommend (28) restaurant (79) room (446) room service (24) service (127) shower (41) spa (26) staff (142) street (38) suite (33) towel (8) tub (20) valet (22) valet parking (6) view (67) walk (25) wireless (11)

Concierge

Appears in 24 comments.

100% wrote positive comments about concierge

The following words were used in comments with Concierge:
beauty (2) breakfast (2) club (4) desk (3) expense (2) great (2) helpful (8) hotel (6) housekeeping (2) juice (2) lunch (2) nice (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. But, then it all switched:- Lobby was beautiful - classic but modernized just enough- Check-in was very professional and helpful- I am Marriott preferred and got an upgrade to a suite without asking - very nice- I got a call 5 minutes after I arrived asking if all was OK with the room - very nice- The desk clerk and concierge were friendly to me as I left 10 minutes later for meetings- The doormen (two of them) never again did not open doors everytime I came through them, so I assume the first time there must have been something that required their undivided attentionMy room was expensive, but I was at a conference and the others hotels were full.

"It's the Ritz - If can you afford it, stay here when in downtown Philly " Read full review on TripAdvisor 4/23/2012 Vote

2. Some of the concierges were better than others.

"Great lobby " Read full review on TripAdvisor 4/19/2012 Vote

3. The concierge was particularly helpful at this hotel.

"Typical Ritz-Carlton: great service, beautiful hotel " Read full review on TripAdvisor 8/10/2011 Vote

4. The concierge was very helpful in his suggestions of restaurants, etc. We took his advice every time and were pleased with our meals.

"Great service, beautiful common areas, rooms just average " Read full review on TripAdvisor 7/12/2010 Vote

5. The concierges were great and made the room a pleasure to be in.

"Ritz Carlton Philladelphia Club Level didn't do it for me! " Read full review on TripAdvisor 3/15/2010 Vote

6. Service was exact and nothing was too much trouble - kudos to the concierge team for guiding us to the sites and scenes of this great city.

"Great hotel and even better people! " Read full review on TripAdvisor 11/19/2009 Vote

7. James, at the concierge desk, was very knowledgeable/ helpful.

"Not Perfect but a Good Value " Read full review on TripAdvisor 6/15/2009 Vote

8. Concierge was too busy to help us out most of the time, they messed up a pick up we were supposed to have to get to a bus tour.

"Classic Disappointment " Read full review on TripAdvisor 1/1/2009 Vote

9. Service was excellent and concierge was very helpful.

"The Place to Stay in Philly! Great Service! " Read full review on TripAdvisor 12/23/2008 Vote

10. The concierge was very helpful but the hotel doesn`t serve lunch in either of their restaurants and all room service deliveries were cold.

"Disapointed in the Ritz in Philly " Read full review on TripAdvisor 7/4/2008 Vote