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Imperial Swan
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OpinionWell
Rank
209th
Out of 543
Imperial Swan
Average Price: $42
Check Rates
Hotel Class:
7050 South Kirkman Road
Orlando, 32819
View map
2-Star Hotel Rank:
46 of 114
Average review rating:
2.34
OpinionWell Value Index:
5
Traveler reviews analyzed:
BedBugRegistry
(
1
)
,
Expedia
(
69
)
,
TripAdvisor
(
317
)
,
YahooTravel
(
10
)
SAFE TO BOOK ?
(1/5 issues found)
Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:
Construction:
No recent comments about construction were found.
Noise:
No recent comments about noise were found.
Room Smell:
Recent comments
complained about room smell.
Parking Fees:
No recent comments about parking fees were found.
Bed Bugs:
No recent comments about bed bugs were found.
Search reviews for other problems
Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
All
Positive
Negative
Keyword Search
amenity
(9)
bar
(64)
bath
(18)
bathroom
(109)
bathtub
(11)
bed
(74)
breakfast
(32)
cable
(11)
charge
(16)
check in
(41)
check out
(10)
complimentary
(4)
cost
(19)
deal
(20)
decor
(8)
discount
(4)
fee
(8)
food
(25)
front desk
(79)
highway
(4)
hotel
(673)
housekeeping
(16)
landscape
(5)
lobby
(76)
location
(74)
maid
(14)
manager
(58)
money
(62)
parking
(26)
pillow
(11)
pool
(146)
price
(77)
rate
(17)
recommend
(40)
refund
(15)
restaurant
(28)
room
(605)
service
(82)
sheets
(38)
shower
(53)
shuttle
(43)
staff
(169)
street
(8)
suite
(11)
towel
(45)
tub
(28)
value
(19)
walk
(40)
walk in
(4)
wireless
(18)
See more
Staff
Appears in 169 comments.
83% wrote positive comments about
staff
The following words were used in comments with
Staff:
accommodating
(7)
area
(8)
clean
(35)
customer
(7)
desk
(11)
friendly
(49)
great
(12)
helpful
(41)
hotel
(45)
management
(16)
most
(7)
need
(11)
nice
(12)
problem
(12)
reception
(8)
rude
(7)
service
(12)
welcoming
(7)
Users can vote for helpful comments, which are saved in the
Most helpful
section.
Sort by:
Date
Votes
Negative first
Positive first
See all
1.
We should have known better when the
staff
member advised us over the phone to not stay here.
"WORST HOTEL EVER "
Read full review
on
TripAdvisor
4/4/2012
Vote
2.
I definitly would not repeat this experiene even if the reception
staff
was friendly and the location is good.
"Never again "
Read full review
on
TripAdvisor
4/2/2012
Vote
3.
staff
are pleasant but hands tied as they say they know how bad the place is.
"This Hotel changes its name a lot but standard remains the same VERY BAD "
Read full review
on
TripAdvisor
11/27/2011
Vote
4.
While staying at the Imperial Swan in May 2011 we found that upon our arrival the
staff
were friendly and helpful and were able to direct us to surrounding attractions, restaurant and transport links .
"Amazing value for money! "
Read full review
on
TripAdvisor
11/4/2011
Vote
5.
Friendly front desk
staff
, breakfast was the best thing about this hotel.
"Choose another hotel "
Read full review
on
TripAdvisor
8/13/2011
Vote
6.
While the
staff
was friendly enough, the place is long, long past its prime.
"A ruptured duck! "
Read full review
on
TripAdvisor
7/11/2011
Vote
7.
Friendly
staff
and the best manager ever, Lori.
"Good Price, Excellent location "
Read full review
on
TripAdvisor
6/16/2011
Vote
8.
The lock on our safe was broken, but we didn't plan to use it anyway; I'm sure if we really needed one that we could've asked and they'd fix it though, the
staff
were very helpful.
"Great Value - Not as bad as everyone says! "
Read full review
on
TripAdvisor
5/29/2011
Vote
9.
The
staff
is very helpful, everyone was very nice.
"Great Value - Not as bad as everyone says! "
Read full review
on
TripAdvisor
5/29/2011
Vote
10.
To start, I'd like to say the
staff
were friendly and helpful.
"Do not stay in the 2nd building! "
Read full review
on
TripAdvisor
5/5/2011
Vote
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