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OpinionWell
Rank
209th
Out of 543

Imperial Swan

Average Price: $42  
 
Hotel Class:
7050 South Kirkman Road
Orlando, 32819 View map  
2-Star Hotel Rank: 46 of 114
Average review rating: 2.34
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , TripAdvisor (317) , YahooTravel (10)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 169 comments. 
83% wrote positive comments about staff
The following words were used in comments with Staff:
accommodating (7)   area (8)   clean (35)   customer (7)   desk (11)   friendly (49)   great (12)   helpful (41)   hotel (45)   management (16)   most (7)   need (11)   nice (12)   problem (12)   reception (8)   rude (7)   service (12)   welcoming (7)    
Users can vote for helpful comments, which are saved in the Most helpful section.
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1. We should have known better when the staff member advised us over the phone to not stay here.
"WORST HOTEL EVER " Read full review on TripAdvisor   4/4/2012 Vote      
2. I definitly would not repeat this experiene even if the reception staff was friendly and the location is good.
"Never again " Read full review on TripAdvisor   4/2/2012 Vote      
3. staff are pleasant but hands tied as they say they know how bad the place is.
"This Hotel changes its name a lot but standard remains the same VERY BAD " Read full review on TripAdvisor   11/27/2011 Vote      
4. While staying at the Imperial Swan in May 2011 we found that upon our arrival the staff were friendly and helpful and were able to direct us to surrounding attractions, restaurant and transport links .
"Amazing value for money! " Read full review on TripAdvisor   11/4/2011 Vote      
5. Friendly front desk staff, breakfast was the best thing about this hotel.
"Choose another hotel " Read full review on TripAdvisor   8/13/2011 Vote      
6. While the staff was friendly enough, the place is long, long past its prime.
"A ruptured duck! " Read full review on TripAdvisor   7/11/2011 Vote      
7. Friendly staff and the best manager ever, Lori.
"Good Price, Excellent location " Read full review on TripAdvisor   6/16/2011 Vote      
8. The lock on our safe was broken, but we didn't plan to use it anyway; I'm sure if we really needed one that we could've asked and they'd fix it though, the staff were very helpful.
"Great Value - Not as bad as everyone says! " Read full review on TripAdvisor   5/29/2011 Vote      
9. The staff is very helpful, everyone was very nice.
"Great Value - Not as bad as everyone says! " Read full review on TripAdvisor   5/29/2011 Vote      
10. To start, I'd like to say the staff were friendly and helpful.
"Do not stay in the 2nd building! " Read full review on TripAdvisor   5/5/2011 Vote      
   
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