Imperial Swan, Orlando, Front Desk

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OpinionWell
Rank

209th

Out of 543

Imperial Swan	Average Price: $42 Check Rates

Hotel Class:

7050 South Kirkman Road

Orlando, 32819 View map

2-Star Hotel Rank: 46 of 114
Average review rating: 2.34

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (69) , TripAdvisor (317) , YahooTravel (10)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	No recent comments about noise were found.
Room Smell:	Recent comments complained about room smell.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (9) bar (64) bath (18) bathroom (109) bathtub (11) bed (74) breakfast (32) cable (11) charge (16) check in (41) check out (10) complimentary (4) cost (19) deal (20) decor (8) discount (4) fee (8) food (25) front desk (79) highway (4) hotel (673) housekeeping (16) landscape (5) lobby (76) location (74) maid (14) manager (58) money (62) parking (26) pillow (11) pool (146) price (77) rate (17) recommend (40) refund (15) restaurant (28) room (605) service (82) sheets (38) shower (53) shuttle (43) staff (169) street (8) suite (11) towel (45) tub (28) value (19) walk (40) walk in (4) wireless (18)

Front desk

Appears in 79 comments.

60% wrote positive comments about front desk

The following words were used in comments with Front desk:
accommodating (3) bags (4) bathroom (5) complain (4) desk (80) friendly (8) guest (3) helpful (7) hotel (8) lobby (4) maintenance (6) new (4) night (5) rude (8) staff (11) toilets (3) wall (4)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The check in was very quick and the lady at the front desk was very friendly.

"PLEASE DO NOT RUIN YOUR HOLIDAY!! You have been warned " Read full review on TripAdvisor 3/5/2012 Vote

2. Front desk people were friendly , other than that maybe a bulldozer would be a good idea .

"would rather sleep in my car in a Waffle House parking lot " Read full review on TripAdvisor 8/17/2011 Vote

3. Friendly front desk staff, breakfast was the best thing about this hotel.

"Choose another hotel " Read full review on TripAdvisor 8/13/2011 Vote

4. The front desk staff was friendly and accommodating.

"You get what you pay for. " Read full review on TripAdvisor 9/8/2010 Vote

5. The front desk staff was friendly and accommodating.

"You get what you pay for. " Read full review on TripAdvisor 9/8/2010 Vote

6. The front desk staff was not bad, they refunded me for the nights that I did not stay.

"DO NOT STAY IN THIS ROACH HOTEL " Read full review on TripAdvisor 8/24/2010 Vote

7. It is very hit and miss that you will get a nice reception at the front desk, some were helpful and others were moody and seemed disinterested.

"Run down " Read full review on TripAdvisor 7/6/2010 Vote

8. We again went to the front desk to get help and again the maintenance man had to come to the room, with a new remote, which promptly died.

"Find me a condemed sign to post on the front door! " Read full review on TripAdvisor 8/22/2009 Vote

9. The only good comment I can say is that the front desk lady was friendly.

"Please don't stay here!!! It is worse than you can imagine!!!!! " Read full review on TripAdvisor 5/7/2009 Vote

10. They changed my room easily enough, the woman at the front desk seemingly not surprised by my complaint.

"Imperial Swan/Imperial Hell more like " Read full review on TripAdvisor 6/29/2008 Vote