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OpinionWell
Rank
70th
Out of 543

Portofino Orlando

Average Price: $356  
 
Hotel Class:
5601 Universal Boulevard
Orlando, 32819 View map  
4-Star Hotel Rank: 28 of 59
Average review rating: 4.13
OpinionWell Value Index: 2
Traveler reviews analyzed: BedBugRegistry (11) , Expedia (39) , Travelocity (22) , TripAdvisor (1217) , YahooTravel (54)
SAFE TO BOOK ? (1/5 issues found)
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The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Staff
Appears in 587 comments. 
89% wrote positive comments about staff
The following words were used in comments with Staff:
attentive (25)   clean (36)   club (28)   desk (29)   food (29)   friendly (169)   good (34)   great (47)   guest (21)   helpful (120)   hotel (137)   love (29)   nice (46)   pleasant (30)   pool (58)    
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1. The hote is perfect and the staff unbeleivable everybody salutes you with a smile from the manager to the cleaning lady to the guy cleaning carpets.
"All that they promised and much more " Read full review on TripAdvisor   5/13/2012 Vote      
2. Super friendly staff, who made you feel welcome and who were so helpful with every request.
"This is the place to stay " Read full review on TripAdvisor   5/5/2012 Vote      
3. Okay, we purchased Club Level and the Club room as well as the staff there was great.
"The Sweet Life? Artificial sweetner maybe! " Read full review on TripAdvisor   4/29/2012 Vote      
4. The breakfast was good, and the staff very nice.
"Wonderful Music, lots of walking. " Read full review on TripAdvisor   4/24/2012 Vote      
5. All in all the hotel is beautiful, the staff is great, but the food is overpriced.
"Wonderful Music, lots of walking. " Read full review on TripAdvisor   4/24/2012 Vote      
6. Staff very friendly and professional - reminded me of the service you get at the Four Seasons.
"Great location " Read full review on TripAdvisor   4/21/2012 Vote      
7. The staff at the front desk could care less and I witnessed them smirking and rolling their eyes at a complaint the guest in front of me in line had earlier that morning.
"Disappointed " Read full review on TripAdvisor   4/14/2012 Vote      
8. If you want a hotel thathas honest, pleasant, and friendly staff, attentive to guest, warm pools, well-kept hotel, good security crew, THEN THIS HOTEL ISN'T WHERE YOU WANT TO STAY.
"Very disappointed in staff and stay " Read full review on TripAdvisor   4/12/2012 Vote      
9. The staff was very nice, the onsite resturants were great and the pool was incredible.
"Wonderful Spring Break! " Read full review on TripAdvisor   4/12/2012 Vote      
10. The Hotel had a feel of quality about it and the staff were friendly and efficient.
"Pleasantly surprised for a Theme Park Hotel " Read full review on TripAdvisor   4/11/2012 Vote      
   
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