Portofino Orlando, Orlando, Concierge

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Rank

70th

Out of 543

Portofino Orlando	Average Price: $356 Check Rates

Hotel Class:

5601 Universal Boulevard

Orlando, 32819 View map

4-Star Hotel Rank: 28 of 59
Average review rating: 4.13

OpinionWell Value Index: 2

Traveler reviews analyzed: BedBugRegistry (11) , Expedia (39) , Travelocity (22) , TripAdvisor (1217) , YahooTravel (54)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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amenity (74) balcony (144) bar (145) bathroom (283) beach (194) bed (157) bill (40) breakfast (281) charge (124) check in (201) check out (56) complimentary (52) concierge (83) cost (121) deal (61) dinner (157) fee (54) food (450) front desk (190) gym (39) hotel (2418) housekeeping (79) lobby (122) location (170) lunch (81) manager (71) money (112) parking (194) pillow (48) pool (958) price (204) rate (92) recommend (159) restaurant (420) room (2311) room service (71) service (552) shower (107) shuttle (98) spa (91) staff (587) suite (90) to park (52) towel (90) tub (45) valet (55) value (74) view (246) walk (406) wireless (59)

Concierge

Appears in 83 comments.

95% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (4) good (4) great (6) helpful (21) hotel (12) lounge (4) meal (4) nice (4) night (6)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge desk cheerfully helped us with park tickets.

"Charming and Luxurious. We'll be back. " Read full review on TripAdvisor 3/1/2012 Vote

2. The concierge service was wonderful even before we got there.

"We actually had a great stay! " Read full review on TripAdvisor 2/13/2012 Vote

3. The concierge staff was very helpful not only with dinner reservations and park information, but even as we were checking out and I asked for a special extension to check out so you can be entered into a contest to win a return stay, the concierge called me back with the info even though I said I would listen to my messages again to retrieve the number.

"A taste of Italy - and an oasis of class and calm - in the midst of Universal Studios Orlando. " Read full review on TripAdvisor 1/3/2012 Vote

4. The Concierge is great about helping you arrange fun trips like to Sea World.

"Fantastic Hotel That Has Everything " Read full review on TripAdvisor 11/10/2011 Vote

5. The concierge, Lisa, made a great recommendation for a restaurant for our Saturday night dinner and we had an amazing meal at Emeril's (see separate review).

"Perfect weekend getaway with group of friends " Read full review on TripAdvisor 10/17/2011 Vote

6. The Concierge staff is very attentive and will bend over backwards (with a genuine smile on their faces) to do anything to help out.

"Great Get Away " Read full review on TripAdvisor 9/24/2011 Vote

7. Concierge was helpful in providing easy to follow maps so we could run out for a few items not available in the hotel store.

"A Little R&R Among Theme Park Crowds " Read full review on TripAdvisor 8/9/2011 Vote

8. The concierge was knowledgeable and helpful arranging early-morning airport transportation and they still have real, human wake-up calls.

"Nice Ambiance--a lot of fun! " Read full review on TripAdvisor 6/16/2011 Vote

9. I ate until I was half full, then we decided we'd better get our boarding passes printed by the concierge, so we left intending to eat our dessert and rest of the meal a little later.

"Take Your Pick Relaxation or Theme Parks It's Great! " Read full review on TripAdvisor 3/10/2011 Vote

10. I ate until I was half full, then we decided we'd better get our boarding passes printed by the concierge, so we left intending to eat our dessert and rest of the meal a little later.

"Take Your Pick Relaxation or Theme Parks It's Great! " Read full review on TripAdvisor 3/10/2011 Vote