w Hotel New Orleans, New Orleans, Concierge

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Rank

38th

Out of 427

w Hotel New Orleans	Average Price: $257 Check Rates

Hotel Class:

333 Poydras Street

New Orleans, 70130 View map

4-Star Hotel Rank: 16 of 37
Average review rating: 3.56

OpinionWell Value Index: 3

Traveler reviews analyzed: BedBugRegistry (6) , Expedia (28) , MyTravelGuide (65) , Travelocity (2) , TripAdvisor (606) , YahooTravel (24)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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Keyword Search

amenity (29) bar (150) bath (26) bathroom (164) bed (126) bill (31) breakfast (65) cabana (14) charge (37) check in (107) check out (15) complimentary (29) concierge (111) cost (21) deal (28) decor (40) dinner (47) downtown (15) food (91) front desk (150) gym (41) hotel (1068) housekeeping (53) lobby (137) location (247) manager (51) mini-bar (16) money (37) parking (33) pillow (23) pool (126) price (54) rate (55) recommend (63) restaurant (158) room (1079) room service (58) service (293) sheets (17) shower (65) staff (386) street (151) suite (50) towel (38) tub (23) valet (50) value (21) view (62) walk (114) wireless (35)

Concierge

Appears in 111 comments.

98% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (6) desk (28) dinner (6) extremely (6) friendly (13) good (4) great (16) helpful (37) hotel (10) liked (5) lobby (5) new (6) pleasant (6) recommend (5) reservation (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge desk is helpful in all aspects of their duty.

"My Home Away From Home In New Orleans " Read full review on TripAdvisor 5/11/2012 Vote

2. the hotel is good, but the concierge service is outstanding; very helpfull, always happy to assist you, really something to notice.

"wonderfull concierge service " Read full review on TripAdvisor 4/27/2012 Vote

3. We were also very impressed with the concierge, Danny.

"Very disappointed " Read full review on TripAdvisor 4/25/2012 Vote

4. The concierge was helpful and friendly and they drove us to the cruise port for no charge.

"great location " Read full review on TripAdvisor 4/15/2012 Vote

5. Concierge was helpful, nice large room, good bathroom.

"Quite nice W, why so harsh reviews?! " Read full review on TripAdvisor 3/8/2012 Vote

6. Since service is paramount to me when I travel today, I was happy to meet W New Orleans concierge, Travis Frye.

"Concierge Makes the W Worth a Visit " Read full review on TripAdvisor 3/8/2012 Vote

7. BUT the concierge service (Kristi) was awesome.

"Average, but two staff people made this great " Read full review on TripAdvisor 2/14/2012 Vote

8. Loved the concierge and staff.

"Friendly Staff " Read full review on TripAdvisor 2/13/2012 Vote

9. The staff was very helpful and the concierge was awesome.

"Convenient " Read full review on TripAdvisor 1/29/2012 Vote

10. The concierge service was extremely helpful and friendly.

"Great atmosphere " Read full review on TripAdvisor 12/27/2011 Vote