Astor Crowne Plaza - French Quarter, New Orleans, Service

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Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (37) balcony (25) bar (88) bathroom (89) bed (134) bill (24) breakfast (114) charge (42) check in (98) check out (31) checkout (17) complimentary (19) concierge (72) cost (28) deal (30) dinner (28) fee (20) food (107) front desk (165) hotel (1419) housekeeping (57) lobby (136) location (558) manager (63) money (40) parking (158) pillow (39) pool (93) price (92) rate (47) recommend (89) restaurant (187) room (1224) room service (63) service (225) sheets (13) shower (62) shuttle (50) staff (437) street (468) suite (30) to park (18) towel (38) valet (166) valet parking (63) value (27) view (84) walk (118) water pressure (25) wireless (40)

Service

Appears in 224 comments.

78% wrote positive comments about service

The following words were used in comments with Service:
clean (13) customer (25) desk (13) excellent (21) food (16) friendly (11) good (30) great (27) hotel (52) liked (9) location (21) night (15)

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1. Their maid service does morning cleaning and turn down service at night.

"Room 445 Executive level single King size bed " Read full review on TripAdvisor 5/20/2012 Vote

2. Service was good, except for one very stressed valet who was extremely rude and no one picked up our room service order the night before, so we had to call the next morning and order it in a hurry (they delivered it promptly).

"Upper floors a must " Read full review on TripAdvisor 5/14/2012 Vote

3. Our guest room was spacious and beautiful and service was great.

"Best stay in NOLA " Read full review on TripAdvisor 4/23/2012 Vote

4. Spent 3 days in this lovely hotel, service was very good and the rooms were excellent, comfortable beds and you can't beat the location on the corner of Canal and Bourbon St.

"Beautiful Hotel " Read full review on TripAdvisor 4/16/2012 Vote

5. Security was good and front door service great.

"some pros and cons " Read full review on TripAdvisor 3/30/2012 Vote

6. It was clean beautiful with great friendly service.

"Nice " Read full review on TripAdvisor 3/22/2012 Vote

7. Beautiful place, good location, good service , good food , good Club rooms.

"Excellent " Read full review on TripAdvisor 3/21/2012 Vote

8. The service was generally very good, with the only real problem being the valet parking issue.

"Great Hotel, just a couple of complaints " Read full review on TripAdvisor 3/19/2012 Vote

9. Wonderful service.

"Great Hotel - Super Staff " Read full review on TripAdvisor 3/18/2012 Vote

10. We have a good corporate rate at this hotel which makes the great location, service, and facilities even better.

"Great Hotel - Super Staff " Read full review on TripAdvisor 3/18/2012 Vote