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Rank
25th
Out of 427

Astor Crowne Plaza - French Quarter

Average Price: $242  
 
Hotel Class:
739 Canal Street at Bourbon
New Orleans, 70130 View map  
4-Star Hotel Rank: 11 of 37
Average review rating: 3.79
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)
SAFE TO BOOK ? (1/5 issues found)
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Manager
Appears in 63 comments. 
54% wrote positive comments about manager
The following words were used in comments with Manager:
cares (4)   complain (5)   dangerous (3)   desk (7)   generous (3)   helpful (3)   hotel (10)   indifferent (3)   informative (4)   management (63)   new (3)   night (7)   rude (3)   service (3)   staff (5)    
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1. The manager, Melissa Kennedy was also great.
"Amazing Customer Service " Read full review on TripAdvisor   2/21/2012 Vote      
2. We were impressed the manager reads and comments on almost every review.
"Best Location in New Orleans! " Read full review on TripAdvisor   9/13/2011 Vote      
3. I spoke to the night manager on duty, whose response was completely indifferent and unwilling to help.
"Unhelpful, indifferent staff and an overcharge that has not been fixed! " Read full review on TripAdvisor   9/12/2011 Vote      
4. After much research we chose this hotel due to the proactive response of the manager and the mostly good reviews.
"Great Place to Stay " Read full review on TripAdvisor   6/23/2011 Vote      
5. The executive lounge is open for eight hours (morning and evenings) and the manager (Pamela Green) is the best.
"Perfect location in a great city " Read full review on TripAdvisor   5/3/2011 Vote      
6. My friends got talking to the hotel Manager 'Peter' who then arranged for some throws and T-Shirts to be left in our rooms - thank you so much, it made the stay even more worthwhile and was very much appreciated.
"Awesome Location! " Read full review on TripAdvisor   3/20/2011 Vote      
7. When I protested to the manager, he gave me a non-caring shrug of the shoulders and basically said there was nothing he could do.
"You will love it - if you like moronic staff. " Read full review on TripAdvisor   12/14/2007 Vote      
8. When I protested to the manager, he gave me a non-caring shrug of the shoulders and basically said there was nothing he could do.
"You will love it - if you like moronic staff. " Read full review on TripAdvisor   12/14/2007 Vote      
9. The staff are exceptional from the manager right down the the waiting staff.
"Absolutely amazing " Read full review on TripAdvisor   6/29/2007 Vote      
10. The staff are exceptional from the manager right down the the waiting staff.
"Absolutely amazing " Read full review on TripAdvisor   6/29/2007 Vote      
   
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