Astor Crowne Plaza - French Quarter, New Orleans, Concierge

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OpinionWell
Rank

25th

Out of 427

Astor Crowne Plaza - French Quarter	Average Price: $242 Check Rates

Hotel Class:

739 Canal Street at Bourbon

New Orleans, 70130 View map

4-Star Hotel Rank: 11 of 37
Average review rating: 3.79

OpinionWell Value Index: 5

Traveler reviews analyzed: BedBugRegistry (1) , Expedia (129) , MyTravelGuide (148) , TripAdvisor (692) , YahooTravel (23)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.

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amenity (37) balcony (25) bar (88) bathroom (89) bed (134) bill (24) breakfast (114) charge (42) check in (98) check out (31) checkout (17) complimentary (19) concierge (72) cost (28) deal (30) dinner (28) fee (20) food (107) front desk (165) hotel (1419) housekeeping (57) lobby (136) location (558) manager (63) money (40) parking (158) pillow (39) pool (93) price (92) rate (47) recommend (89) restaurant (187) room (1224) room service (63) service (225) sheets (13) shower (62) shuttle (50) staff (437) street (468) suite (30) to park (18) towel (38) valet (166) valet parking (63) value (27) view (84) walk (118) water pressure (25) wireless (40)

Concierge

Appears in 72 comments.

95% wrote positive comments about concierge

The following words were used in comments with Concierge:
best (4) breakfast (6) desk (12) fantastic (4) friendly (3) good (4) helpful (33) hotel (8) knowledgable (4) need (5) new (3) nice (4) personable (5) recommend (8) reservation (5) service (6) special (4) staff (4) trip (5)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The concierge, Paul was very helpful to us, making recommendations on sites and restaurants, and booking swamp and plantation tours for us as well.

"Nice hotel, but may not be worth the money... " Read full review on TripAdvisor 5/10/2012 Vote

2. The bell men and the concierge were very helpful.

"Good location, pleasant hotel " Read full review on TripAdvisor 5/8/2012 Vote

3. Paul the concierge was very helpful with dining options and reservations.

"Conference in New Orleans " Read full review on TripAdvisor 4/5/2012 Vote

4. The concierge was very helpful with tours, dinners and arranging transportation.

"Fun location " Read full review on TripAdvisor 4/1/2012 Vote

5. Front staff were nice and the concierge was very helpful.

"Good hotel in nice location just be careful of you have anything valuable! " Read full review on TripAdvisor 3/24/2012 Vote

6. And the concierge level breakfast and happy hour was awesome.

"Great location!!!! " Read full review on TripAdvisor 3/4/2012 Vote

7. Paul, the Concierge was good, friendly and helpful.

"Great Location " Read full review on TripAdvisor 2/14/2012 Vote

8. The concierge was fantastic.

"Convenient, clean and comfortable " Read full review on TripAdvisor 1/29/2012 Vote

9. Paul, the concierge was very helpful in recommending restaurants and activities.

"convenient location and great service " Read full review on TripAdvisor 1/26/2012 Vote

10. The concierge was helpful but was in a huge hurry for no apparent reason.

"Southern Elegance and great location...but a few problems " Read full review on TripAdvisor 1/2/2012 Vote