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Rank
16th
Out of 468

Doubletree Grand Hotel Biscayne Bay

Average Price: $176  
 
Hotel Class:
1717 North Bayshore Drive
Miami, 33132-1180 View map  
3-Star Hotel Rank: 6 of 122
Average review rating: 3.39
OpinionWell Value Index: 3
Traveler reviews analyzed: Expedia (83) , MyTravelGuide (157) , Travelocity (26) , TripAdvisor (255) , YahooTravel (14)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 35 comments. 
100% wrote positive comments about towel
The following words were used in comments with Towel:
clean (5)   fresh (2)   hotel (4)   housekeeping (6)   need (2)   new (2)   night (4)   smell (2)   useful (6)    
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1. I would also like to the maintenance man who afterhours late at night helped me with a few questions , housekeeping for extra towels and promptly cleaning my room when asked because of my trash .
"Staff made my birthday.Hotel was nice and room had nice view.see below. " Read full review on TripAdvisor   12/25/2010 Vote      
2. Housekeeping came within mintues when we ask for new towels.
"'DOUBLETREE Grand indeed" " Read full review on TripAdvisor   7/28/2010 Vote      
3. The only person who was engaging and friendly was 'Roberto' (?) who brought us new towels after we used ours for the pool.
"Worst experience i ever had - is this place managed by anyone? " Read full review on TripAdvisor   4/14/2010 Vote      
4. Every night, on returning from our busy schedule we had to call for clean towels and wait 1 to 2 hours for them to be delivered.
"The Worst Experience I Can Remember Having " Read full review on TripAdvisor   2/22/2010 Vote      
5. I explained that we needed the room until 6:30 and could we just have clean towels and the room cleaned after 6:30.
"Really Disappointing " Read full review on TripAdvisor   9/22/2008 Vote      
6. When we asked for extra towels, there was no problem.
"Wonderful Stay! " Read full review on YahooTravel   9/4/2008 Vote      
7. Rooms are equipped with old furniture and noisy air conditioner with ripped carpet and holes in doors where a hook should have been there for towels.
"So many much better hotels in Miami " Read full review on TripAdvisor   2/26/2012 Vote      
8. We ended up calling room service for drinks and after much haggling, they contacted housekeeping for us to bring us all towels- we had already gotten in the pool.
"A few highs and lows " Read full review on TripAdvisor   6/17/2011 Vote      
9. We headed straight to the pool assuming we could get drinks and towels there (as with almost any Miami hotel).
"A few highs and lows " Read full review on TripAdvisor   6/17/2011 Vote      
10. We later learned that the hotel is part hotel part condominiums therefore we needed to provide our own of each (we didn't think to bring the towels from the room).
"A few highs and lows " Read full review on TripAdvisor   6/17/2011 Vote      
   
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