Doubletree Grand Hotel Biscayne Bay, Miami, Service

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Rank

16th

Out of 468

Doubletree Grand Hotel Biscayne Bay	Average Price: $176 Check Rates

Hotel Class:

1717 North Bayshore Drive

Miami, 33132-1180 View map

3-Star Hotel Rank: 6 of 122
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (157) , Travelocity (26) , TripAdvisor (255) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (13) balcony (85) bar (42) bath (10) bathroom (65) beach (121) bed (79) breakfast (72) charge (16) check in (74) check out (21) concierge (30) cost (25) deal (11) deck (11) dinner (20) downtown (28) fee (13) food (49) front desk (99) gym (16) hot tub (16) hotel (646) housekeeping (28) lobby (48) location (95) manager (34) money (20) parking (65) pillow (10) pool (108) price (55) rate (31) recommend (36) restaurant (104) room (599) room service (20) service (84) shower (25) shuttle (21) staff (183) street (13) suite (53) towel (35) valet (54) valet parking (20) value (18) view (173) walk (53) wireless (10)

Service

Appears in 84 comments.

71% wrote positive comments about service

The following words were used in comments with Service:
cares (5) clean (5) customer (13) desk (6) dinner (4) excellent (7) food (4) friendly (6) good (9) great (9) guest (5) helpful (6) hotel (23) nice (9)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. The service was great, very friendly staff and a very clean hotel.

"Good Times " Read full review on TripAdvisor 5/20/2012 Vote

2. For the price of this hotel the service should have been MUCH better.

"Pre-Wedding Nightmare " Read full review on TripAdvisor 5/17/2012 Vote

3. We stayed right next door at Marriott as well for a night and I'd say slightly better service here at the doubletree.

"Nice Stay for Friend's Wedding " Read full review on TripAdvisor 5/16/2012 Vote

4. We had a nice stay for a friend's wedding, hotel service was good, stay was enjoyable, pool & gym facilities were decent.

"Nice Stay for Friend's Wedding " Read full review on TripAdvisor 5/16/2012 Vote

5. Excellent location, excellent service and a really beautiful room.

"amazing view and service " Read full review on TripAdvisor 4/12/2012 Vote

6. The service was incredibly helpful.

"One of my favorites " Read full review on TripAdvisor 12/29/2011 Vote

7. Second, the service is excellent.

"My favorite hotel in Miami " Read full review on TripAdvisor 12/8/2011 Vote

8. very nice hotel with great customer service, clean rooms, and good food.

"great service " Read full review on TripAdvisor 12/5/2011 Vote

9. Very friendly and professional service convientant to all locations, spacious and confortable rooms.

"Very friendly, professional and convenient " Read full review on TripAdvisor 8/17/2011 Vote

10. Even though the Doubletree was only 1 mile from the port, we used their shuttle service to get there (didn't want the hassle of hauling luggage 1 mile!); there was a small fee, but it was worth it.

"Great hotel and very accomodating! " Read full review on TripAdvisor 8/12/2011 Vote