Doubletree Grand Hotel Biscayne Bay, Miami, Concierge

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Rank

16th

Out of 468

Doubletree Grand Hotel Biscayne Bay	Average Price: $176 Check Rates

Hotel Class:

1717 North Bayshore Drive

Miami, 33132-1180 View map

3-Star Hotel Rank: 6 of 122
Average review rating: 3.39

OpinionWell Value Index: 3

Traveler reviews analyzed: Expedia (83) , MyTravelGuide (157) , Travelocity (26) , TripAdvisor (255) , YahooTravel (14)

SAFE TO BOOK ? (1/5 issues found)

Is this hotel safe to book? See the trends in negative comments below to find out the real deal before you commit:

Construction:	No recent comments about construction were found.
Noise:	Recent comments complained about noise.
Room Smell:	No recent comments about room smell were found.
Parking Fees:	No recent comments about parking fees were found.
Bed Bugs:	No recent comments about bed bugs were found.

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Keyword Cloud

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amenity (13) balcony (85) bar (42) bath (10) bathroom (65) beach (121) bed (79) breakfast (72) charge (16) check in (74) check out (21) concierge (30) cost (25) deal (11) deck (11) dinner (20) downtown (28) fee (13) food (49) front desk (99) gym (16) hot tub (16) hotel (646) housekeeping (28) lobby (48) location (95) manager (34) money (20) parking (65) pillow (10) pool (108) price (55) rate (31) recommend (36) restaurant (104) room (599) room service (20) service (84) shower (25) shuttle (21) staff (183) street (13) suite (53) towel (35) valet (54) valet parking (20) value (18) view (173) walk (53) wireless (10)

Concierge

Appears in 30 comments.

92% wrote positive comments about concierge

The following words were used in comments with Concierge:
friendly (6) great (5) helpful (12) hotel (6) night (2) professional (2) reception (2) secure (2) service (2) staff (8) trip (2) valet (2)

Users can vote for helpful comments, which are saved in the Most helpful section.

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1. Staff members that we met were all helpful and friendly, and we got great advice about local attractions from the concierge desk on many occasions.

"Great location, lots of amenities " Read full review on TripAdvisor 9/13/2011 Vote

2. They would be better off telling you to ask the concierge instead of only half-way handling guest inquiries.

"Average, but gets the job done for pre/post cruise. " Read full review on TripAdvisor 9/12/2011 Vote

3. We especially appreciated being able to check in early and found the reception staff and concierge to be friendly and helpful.

"just what we hoped " Read full review on TripAdvisor 8/29/2011 Vote

4. The rooms were clean and all on the same floor, hotel security was excellent and the concierge were all helpful and knowledgeable.

"Thank you so much!!! " Read full review on TripAdvisor 7/28/2011 Vote

5. The staff have been friendly and helpful especially the doorman and concierge.

"Worth what you pay " Read full review on TripAdvisor 4/16/2011 Vote

6. The concierge was helpful, greeting me on arrival and helping us get transportation to the Port of Miami.

"Nice place for pre-cruise stay " Read full review on TripAdvisor 1/29/2011 Vote

7. The concierge recommended a great breakfast place called The Daily just down the road.

"Great stay and cookies upon arrival! " Read full review on TripAdvisor 12/21/2010 Vote

8. The front desk and concierge staff were professional and friendly.

"Great stay and cookies upon arrival! " Read full review on TripAdvisor 12/21/2010 Vote

9. Loved the concierge staff Carmen, Ceasar and Miguel.

"Loved the Doubletree, but was not impressed with the people of Miami " Read full review on TripAdvisor 12/9/2010 Vote

10. Concierge desk was busy but friendly and accommodating - they act as security for the condos and that is obviously their first priority - so there were understandable interruptions.

"Pure Comfort and GRAND!!! " Read full review on TripAdvisor 3/20/2010 Vote