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OpinionWell
Rank
10th
Out of 238

SpringHill Suites Memphis Downtown

Average Price: $169  
 
Hotel Class:
21 North Main Street
Memphis, 38103 View map  
3-Star Hotel Rank: 5 of 44
Average review rating: 3.95
OpinionWell Value Index: 5
Traveler reviews analyzed: BedBugRegistry (1) , Expedia (58) , MyTravelGuide (60) , Travelocity (6) , TripAdvisor (186) , YahooTravel (18)
SAFE TO BOOK ? (1/5 issues found)
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Keyword Cloud
The hotel review keyword cloud displays the words commonly used to describe the features and services of this hotel. Select a word and explore.
Towel
Appears in 19 comments. 
50% wrote positive comments about towel
The following words were used in comments with Towel:
clean (4)   families (2)   need (2)   night (2)   plenty (2)   pool (2)   return (2)    
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1. Pros: Great location, trolley stop right outside, decent outdoor pool (when towels are available), clean, affordable for a family of five.
"Not the best managed Springhill I've experienced " Read full review on TripAdvisor   9/2/2011 Vote      
2. Super soft sheets and towels--Excellent.
"Nice-but some room for improvement " Read full review on Expedia   9/29/2010 Vote      
3. The bathroom has a separate sink area which is nice and we had plenty of good towels.
"Luxury at value prices " Read full review on TripAdvisor   2/4/2010 Vote      
4. When we returned in the afternoon, we had no towels at all.
"Not the best managed Springhill I've experienced " Read full review on TripAdvisor   9/2/2011 Vote      
5. So we made due with hand towels, and I left a polite note for the maid the next morning.
"Not the best managed Springhill I've experienced " Read full review on TripAdvisor   9/2/2011 Vote      
6. After that, it was pretty much hit or miss all week with the towels, but never once did we receive enough for our whole family without tracking someone down in the evening or using pool towels (which were also often not available).
"Not the best managed Springhill I've experienced " Read full review on TripAdvisor   9/2/2011 Vote      
7. They need to hire more (or more caring) staff and buy more towels.
"Not the best managed Springhill I've experienced " Read full review on TripAdvisor   9/2/2011 Vote      
8. Then we checked in to our room and found only three bath towels.
"Not the best managed Springhill I've experienced " Read full review on TripAdvisor   9/2/2011 Vote      
9. There were four of us in the room and upon check in, the bathroom had THREE towels.
"Just ok" " Read full review on TripAdvisor   8/15/2011 Vote      
10. We asked again for towels and a comforter for my son, got the same flimsy blanket as the night before.
"Just ok" " Read full review on TripAdvisor   8/15/2011 Vote      
   
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